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HomeForumComplaints DiscussionRabona Casino Withdrawal

Rabona Casino Withdrawal

2,261 views 6 replies |
7 months ago
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7 months ago
itus

Hi I wanted to say

that I requested two withdrawals on Rambona

one on 07/21

the other on 07/23

Today is 30

They still tell me that there are delays in payments

and every day support reports my payment to get priority!

Can anyone tell me what to do?

to get my money?

Automatic translation:
7 months ago
itus

Dear Valentino,


As promised, I'm sending you this message to let you know we've received a response.


Your withdrawal has been verified. We apologize for the delay in processing. We want to reassure you that there is nothing to worry about: your withdrawal is secure and currently being processed. We kindly ask for your patience while your withdrawal is processed and apologize for any inconvenience. Once the process is complete, the status of your withdrawal will be updated in your balance history.

Automatic translation:
Vale21
7 months ago

Hi, although I see you have been waiting for over a week I would try to be patient. I know it's probably not what you want to hear, but in cases like this, if the casino has a delay, there's nothing more you can do. 

We give casinos 14 days to send you the money and if they don't you can come back and we will try to help you. 

Anyway, when your withdrawal is processed, are you withdrawing here for the first time? Didn't you have to verify or are you already verified?

7 months ago
itus

Hello, thanks for your cooperation.

However, I made several withdrawals in the previous months and everything was always in order and on time.

I'm waiting for 14 days as you indicated

I was never asked for verification

Thank you

Automatic translation:
Vale21
7 months ago

Thank you for your reply. 

Then I find it a bit strange when you had successful withdrawals here before, but let's try to endure and maybe this delay will be over in a while and you will get the money. 

If not, we will be here to assist you.🙂

Jaro
7 months ago
itus

Good morning

This morning I was told this filefile

Automatic translation:
Vale21
7 months ago

Actually, if I have to say what I think about it, this is the first time I've heard that support can do something like this. 

So I don't know whether to believe it or not, but you'll have to wait either way. So at least we'd find out if it's true or not. 

So if they could put you on the top of the list, did you ask when in that case a withdrawal might come?

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