Great news I was just waiting to see if you get the money or not. In the end it turned out well, but I probably wouldn't want to deal with so many things around. Anyway, will you continue to play here or not? 😀
Skvelé správy už som len čakal, či peniaze dostaneš alebo nie. Nakoniec to dobre dopadlo ale toľko vecí okolo by som asi nechcel rieši´ť. Každopádne, ostaneš tu hrať aj naďalej alebo už nie ? 😀
I’m also having issues with this casino it has been almost 3 weeks for me trying to withdraw and for it constantly getting cancelled and winnings sent back to my players account and when I contact live chat they all say the same thing first it was payment provider error second excuse was technical issues and other excuse was they changed payment providers which is why it didn’t work and the last excuses they are using is bank transfer and that I maybe using the wrong payment method which I’m not I use bank transfers in other online casinos no issues at all only with this casino just going around in circles
Hi, I see you have exactly the same problem as the player before you. The good news is that he already got the money today, so I really want to believe that this will be your case too and that everything will turn out well.
You also filed a complaint, so if nothing gets resolved we will be here to try and help.
I hope that won't be necessary.
I don't know what's wrong with the payout bars, although I didn't really believe it anymore, but yes, the money is in the account, although if they didn't have such problems, I would have much more, but it's hard to say, I'm glad it turned out at least this way
Nevím co se tyče výplat výher jeto špatně,sice už jsem moc tomu nevěřil,ale ano peníze jsou na účtu,sice kdyby neměly takové problémy měl bych mnohem víc,ale těžko říct,jsem rad ze to dopadlo alespoň takhle
Me to I’m hopeful but we will see definitely will be closing account with that casino once money is recieved
I don't know what's wrong with the payout bars, although I didn't really believe it anymore, but yes, the money is in the account, although if they didn't have such problems, I would have much more, but it's hard to say, I'm glad it turned out at least this way
Nevím co se tyče výplat výher jeto špatně,sice už jsem moc tomu nevěřil,ale ano peníze jsou na účtu,sice kdyby neměly takové problémy měl bych mnohem víc,ale těžko říct,jsem rad ze to dopadlo alespoň takhle
Has been cancelled again this is the 5th they keep saying it’s my bank details but I have double checked and everything is correct just feel like they keep putting it back in players account in the hopes I play it all I’m so sick of it and can’t wait till my agent contacts this casino
Hello, I'm sorry, because I expected it to be fine, I was expecting good news. However, I also had the feeling that I was deliberately dragging it out so long that people would leave everything they won there. I actually won around €1500 and withdrew €500 , and thanks to all that, I decided to leave this casino. In my opinion, they are abusing it, which I don't like at all.
Ahoj to mne mrzi,protoze jsem očekával zeto bude v pořádku,očekával jsem dobrou zprávu.nicméně jsem měl taky takový pocit,ze to natahuji úmyslně tak dlouho aby tam člověk nechal vše co vyhrál.já vlastně vyhrál okolo 1500€ a vybral jsem 500€,a diky tomu všemu jsem se rozhodl ze stimto casinem koncim.podle mne toho zneužívají,což se mě vůbec nelíbí podle mne moc dobre vi co delaji
Has been cancelled again this is the 5th they keep saying it’s my bank details but I have double checked and everything is correct just feel like they keep putting it back in players account in the hopes I play it all I’m so sick of it and can’t wait till my agent contacts this casino
Hm and did you try to ask what bank details are wrong and what should you enter differently ?
I would be glad if you don't have such problems but I can see that it is quite difficult. Nick will try to help. I hope you succeed and I definitely recommend not to gamble with money.
I understand but maybe the casino needs to have some details differently. I don't know what it could be, but you don't pay anything for asking and it would be better than seeing the rejects all the time. I would probably want to know exactly what is going on and what things are wrong. 🤷♂️
I did ask them what exactly is incorrect so I can fix it but the chat agents all say the same thing that they don’t have authority to check that information and they apologize I have rechecked everything on my end and everything is correct just constant excuses, this casino also has so many bad reviews with the exact same issues as me which I wish I red beforehand good thing about it it has put me off gambling.
Then it's bad luck when nobody basically knows what could be wrong. I wouldn't feel comfortable.
However, I saw that your complaint has moved to Branislav who will contact the casino, so I hope this will be resolved somehow in the near future.
Let me know if you have anything new.
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