6 months ago
Have you been successful on the deposit by crypto info? Also any response from coinshop.work?
0
Have you been successful on the deposit by crypto info? Also any response from coinshop.work?
Anyone received a refund from Elegro in the last few days?
Nine working days since I received this email but still no refund.
"We initiated a refund for these transactions.
The funds will be credited to the card from which they were debited within 5-7 business days"
I had my refunds almost instantly with them. Just keep chasing them.
you will get it back eventually!
From what I understand once reported as fraud they will contact the merchants, who are obviously not going to answer since what they’re doing is illegal, and they essentially forfeit the dispute. Then the 3rd party casinos will send you crazy emails threatening to press charges without any legally validity to their claims due to licensing and incorrect merchant codes. No questions asked. Still in dispute, but I will post with details.
I’m having a problem getting refunds so I went to my bank.
After looking into chargeback for fraud they told me that they found none and I should contact vendor for refund. I said "please find contact info and what product or service they provided me and then I’ll ask them for a refund"
I don’t think they know what to say. They thought I would just give up. Now they are investigating further. I also asked for transaction codes associated with the charges and they had no info for me.
I asked to speak to who investigated the charges and I reminded them that no product or service was rendered.
I think the Banks and Visa/Mastercard have a huge problem on their hands that they don’t know what to do about so they play dumb.
In Sweden, the banks have started to close bank accounts and cancel all loans you have with the bank. You first get a request from the bank to report these transactions. It is rare that you can do that. Then you are suspected of laundering money.
It is not only curucao casino that does this. Casinos from Malta and Estonia also do it
I Sverige har bankerna börjat stänga av bankkonton och säga upp alla lån man har hos banken. Man får först en förfrågan från banken att redovisa dessa transaktioner. Det är sällan man kan göra det. Då blir man misstänkt för att man tvättar pengar.
Det är inte bara curucao casino som gör detta. Casino ifrån Malta ch Estland gör det också
Hi mBp12, I think I am in the same boat as you with a certain casino. Can you confirm if you contacted your bank first?
I'm just wondering if it's worth doing that first and then contacting the various 3rd parties if the bank wont refund?
My bank says it's not fraud, if I made a payment even if they use different names. They say it's not fraud. What can I do to esclate this? Or word this? (Natwest)
Also my most used transaction is NIKOTPF*NOVAVOGUE , is that the same as Elegro? I think it's a clothes company..
Contact elegro support
send them this
Hi There.
I hereby request an immediate refund of transactions made in March 2024. Transactions in question made to you by card number ending
These transaction are illegal as it contains a merchant code that also bypasses blocks set on cards in relation to gambling transactions and I have not received any service from you.
According to the rules of the Mastercard circuit, the transaction is subject to chargeback. Could you check my card details through your system and refund all transactions.
Please acknowledge receipt of this email at your earliest convenience, and I look forward to a swift resolution.
Sincerely
Taslink just responded with this
"Hello,
TAS LINK is a third party processor and does not interact directly with merchants. TAS LINK provides only technical side of transaction processing. All business relations with merchants (including AML, KYC, etc.) are conducted by acquiring banks or acquiring financial companies. Due to this, we draw your attention to the fact that legal and financial responsibility for conducting card transactions lies with acquiring banks or acquiring financial companies.
Refunding can be initiated only by merchant or acquirer (banks or financial companies). Please address this request to the merchant or acquirer.
Anotherway, please, contact your bank to initiate the chargeback of transactions that you consider to be unlawful, as provided for by the payment system rules."
Any suggestions? (This was for mydelivery)
Elegro/NIKOTPF has promised to give me an update by tomorrow morning. Wintermads came back and asked for overview of the transactions, which I've provided.
I'm hoping TASlink will come back after my 2nd email for Mydelivery.
I also have the following ,not sure if anyone has any luck of getting refunds from these? :
MEDYOEU
BITSENT EU AB
FOMLINE UAB
GORWIRE SP.Z.O.O
SMPAYPF*THE (or HIG/THE/THEPLATINIUM/HIGHROLLERWIN"
In my op.. U are also all scammers.. U are trying to put your self in a win win situation.. I mean when u deposited u knew whats going on and u knew u are sensibel money to the casino by 3part.. and after u loose the money u are making a show on how wrong that is..
Hello Gez 80,
So you agree that these Curaçao casinos are scammers but beating them at their own game makes people looking for refunds scammers too? Maybe
Here’s another take though from someone that has been denied withdrawals by many Curaçao casinos; its arbitrage plain and simple. The casino will use any means available to them to deny withdrawals and this means ones with good reputations too.
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