ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 18)

1 year ago by kirekin
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Kinto
6 months ago

Have you been successful on the deposit by crypto info? Also any response from coinshop.work?

6 months ago

Anyone received a refund from Elegro in the last few days?

Nine working days since I received this email but still no refund.


"We initiated a refund for these transactions.

The funds will be credited to the card from which they were debited within 5-7 business days"

fiore84
6 months ago

I had my refunds almost instantly with them. Just keep chasing them.

you will get it back eventually!

carsix79
6 months ago

Hi man.

just keep chasing via email and support tickets on their website.

m that’s all I did and I got my £1100 back.


6 months ago

How far back in time is everyone getting refunds from? Last 60 days is my assumption? This is probably the best thread I’ve ever seen.

6 months ago

Anyone get chargeback from?

De lyankiana Global Li

Tnrsscript

Billioncloth

kmtags.com

Goriwire

straridges.com

instantgamesncards

Bt_cko

Ad wadata

Legal Services attorn

Stay online

Trendtraverse limited

Fxtutorteam

Slimfit

Skinmercado

Dpa wacmah

Magic1hand

6 months ago

From what I understand once reported as fraud they will contact the merchants, who are obviously not going to answer since what they’re doing is illegal, and they essentially forfeit the dispute. Then the 3rd party casinos will send you crazy emails threatening to press charges without any legally validity to their claims due to licensing and incorrect merchant codes. No questions asked. Still in dispute, but I will post with details.

6 months ago

I’m having a problem getting refunds so I went to my bank.

After looking into chargeback for fraud they told me that they found none and I should contact vendor for refund. I said "please find contact info and what product or service they provided me and then I’ll ask them for a refund"

I don’t think they know what to say. They thought I would just give up. Now they are investigating further. I also asked for transaction codes associated with the charges and they had no info for me.

I asked to speak to who investigated the charges and I reminded them that no product or service was rendered.

I think the Banks and Visa/Mastercard have a huge problem on their hands that they don’t know what to do about so they play dumb.

6 months ago

In Sweden, the banks have started to close bank accounts and cancel all loans you have with the bank. You first get a request from the bank to report these transactions. It is rare that you can do that. Then you are suspected of laundering money.


It is not only curucao casino that does this. Casinos from Malta and Estonia also do it

Automatic translation:
mrakbriggs
6 months ago

They are just ignoring me unfortunately

carsix79
6 months ago

How far back are the transactions you've asked them to refund?

Edited by author 6 months ago
mBp12
6 months ago

Hi mBp12, I think I am in the same boat as you with a certain casino. Can you confirm if you contacted your bank first?

I'm just wondering if it's worth doing that first and then contacting the various 3rd parties if the bank wont refund?

6 months ago

My bank says it's not fraud, if I made a payment even if they use different names. They say it's not fraud. What can I do to esclate this? Or word this? (Natwest)


Also my most used transaction is NIKOTPF*NOVAVOGUE , is that the same as Elegro? I think it's a clothes company..

Edited by author 6 months ago
Casinoninja1337
6 months ago

Contact elegro support


send them this


Hi There.


 I hereby request an immediate refund of transactions made in March 2024. Transactions in question made to you by card number ending


These transaction are illegal as it contains a merchant code that also bypasses blocks set on cards in relation to gambling transactions and I have not received any service from you.


According to the rules of the Mastercard circuit, the transaction is subject to chargeback. Could you check my card details through your system and refund all transactions. 


Please acknowledge receipt of this email at your earliest convenience, and I look forward to a swift resolution.


Sincerely 


6 months ago

Taslink just responded with this

"Hello,

 

TAS LINK is a third party processor and does not interact directly with merchants. TAS LINK provides only technical side of transaction processing. All business relations with merchants (including AML, KYC, etc.) are conducted by acquiring banks or acquiring financial companies. Due to this, we draw your attention to the fact that legal and financial responsibility for conducting card transactions lies with acquiring banks or acquiring financial companies.

 

Refunding can be initiated only by merchant or acquirer (banks or financial companies). Please address this request to the merchant or acquirer.

 

Anotherway, please, contact your bank to initiate the chargeback of transactions that you consider to be unlawful, as provided for by the payment system rules."


Any suggestions? (This was for mydelivery)



6 months ago

Elegro/NIKOTPF has promised to give me an update by tomorrow morning. Wintermads came back and asked for overview of the transactions, which I've provided.

I'm hoping TASlink will come back after my 2nd email for Mydelivery.


I also have the following ,not sure if anyone has any luck of getting refunds from these? :

MEDYOEU

BITSENT EU AB

FOMLINE UAB

GORWIRE SP.Z.O.O

SMPAYPF*THE (or HIG/THE/THEPLATINIUM/HIGHROLLERWIN"



6 months ago

In my op.. U are also all scammers.. U are trying to put your self in a win win situation.. I mean when u deposited u knew whats going on and u knew u are sensibel money to the casino by 3part.. and after u loose the money u are making a show on how wrong that is..

6 months ago

Wintermdse has said they will refund, fingers crossed 🙂

Anonymized641
6 months ago

Hello Gez 80,

So you agree that these Curaçao casinos are scammers but beating them at their own game makes people looking for refunds scammers too? Maybe

Here’s another take though from someone that has been denied withdrawals by many Curaçao casinos; its arbitrage plain and simple. The casino will use any means available to them to deny withdrawals and this means ones with good reputations too.

Edited by author 6 months ago
Casinoninja1337
6 months ago

How old were your transactions? How long did they take to respond and say they will refund? My transactions are 11 months old....not sure what my prospects are,

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