Hello,
I'm not sure I understand correctly. However, it may be that the verification is not over yet. You may be just confirmed that you uploaded all documents but those have not been verified yet. What do you think?
So now it seems that you have a problem to even submitting those documents, haven't you?
Well, you have the email with the link, I would use it and inform the casino that I used the link they sent me via some other email, you can add the email with the link to the replay.
Hello,
that's good! One important step closer. Kindly note that it can take some time to proceed with all those payments.
Kindly note, that we allow casinos 14 full days to complete verification and fulfill the payment.
That would be best.
If you feel that something is not right, simply reply here.
I want to be sure that it will be ok. 🙂
Kindly let me know how you fare.
Another good news!
Now, I think I can say that you do not have to worry.🙂
I'll keep an eye on your progress.
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