ForumComplaints DiscussionProblems and buts to withdraw they just tell you one thing and another

Problems and buts to withdraw they just tell you one thing and another

8 months ago by daniflakk11
|
3265 views 32 replies |
|
1 2
8 months ago

Somebody help me? I can't withdraw my money I won, they are scamming me

Automatic translation:
daniflakk11
7 months ago

Sorry about the situation you have found yourself in. Could you provide some more details, please, so we can better understand the issue, perhaps? Is it related to your complaint, is that right? Will wait for your answer.

Romi
7 months ago

Yes look filefile

Automatic translation:
daniflakk11
7 months ago

Friend, it is written in the withdrawal conditions. I know because I read it all... it says the following...

8.10.3. For new users, access to withdrawals is possible only after 3 total balance replenishments for any amount, starting from the minimum.


you can see here too..

https://lucky-get.com/article/terms_and_conditions

Automatic translation:
kjcm3101
7 months ago

Have you already withdrawn money after depositing 3 times?

do you have proof?

Automatic translation:
daniflakk11
7 months ago

No friend, I was about to deposit. but I read the conditions and well... I guess you played the soccer games

Automatic translation:
kjcm3101
7 months ago

Besides brother, no one knows more than me what is happening to me old man, first they say one thing and when you do that thing they take out another and another so that you can't withdraw, you don't understand me, first they told me that I had to make a single real deposit to withdraw

I did it and now they get at least 3 and when I do the 3 they will get at least 5 and that's how they're going to take it, if I put it or complain it's for something it's not in vain, I tell you, have you already withdrawn? You're sure?

Automatic translation:
daniflakk11
7 months ago

I'M JUST SAYING THAT IN THE TERMS AND CONDITIONS IT SAYS THAT. OF THE 3 DEPOSITS..

LOOK HERE... https://lucky-get.com/article/terms_and_conditions


READ PARAGRAPH NUMBER 8.10.3.

Automatic translation:
7 months ago

If I read it brother, the only thing that happens is that this is how it is, you make a requirement and they make a new one, you make the new one and another one comes out and that's how they take it away, apart from the fact that, as I say, support almost never answers and when they ask them If you complain, they close the chat and ignore you, they don't send emails at all, neither when you register nor when you deposit anything, they don't have a permanent contact as such and, well, they are just strange things...

Automatic translation:
7 months ago

No friend, I was about to deposit. but I read the conditions and well... I guess you played the soccer games

Automatic translation:
7 months ago

And why didn't you deposit? What was it that didn't convince you?

If I bet on pure soccer games and made 49,000 mxn, it is a good amount to let them keep it just like that.

Automatic translation:
daniflakk11
7 months ago

Thank you for the answer. As I go thru the posts here in this thread, I saw that the user kjcm3101 has written here in his post, that they have a rule about the deposits. Have you read the terms before depositing there, by any chance? We always advise to read them, to prevent any further issues.

May I also ask, if I understand correctly, that you were not playing the casino games, but betting on sports? We don't have a branch dealing with sports betting yet, so if this is the case, you should inform our complaint team about that, as well. Just do so easily on this link, please, so they have all the information needed.

Please let us know about any news regarding this.

daniflakk11
7 months ago

As I read, if you bet with the $50 bonus when registering you must make the first deposit of $50, the other 2 deposits are a minimum of $35, as you will see it is a lot of money, at least for me to make the 3 deposits, friend. I also have money that I earned with the bonus. But I have not been able to withdraw because of the same thing that happens to you.

Automatic translation:
kjcm3101
7 months ago

Yes, well, I tell you that I have 49,000mxn.

Automatic translation:
Romi
7 months ago

Hello, yes, they trust sports in my bets and hence my profits!!!

Automatic translation:
daniflakk11
7 months ago

Were you able to withdraw?

Automatic translation:
kenisjav
7 months ago

I have not yet made the remaining 2 deposits, I will only do them today

Automatic translation:
daniflakk11
7 months ago

I'm attentive friend.

Automatic translation:
kenisjav
7 months ago

I already made 3 deposits!! I'm about to figure out now what excuse they give me to withdraw!

Automatic translation:
kenisjav
7 months ago

filefile Here I leave proof of the 3 deposits already made and that I have already made the withdrawal, now let's see what excuse they give me to withdraw my money!

Automatic translation:
7 months ago

I hope you can withdraw everything friend!!

Automatic translation:
1 2

Join the community

You must be logged in to add a post.

Sign up
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news