Powbet won't accept my withdrawal request. 2 weeks giving me excuses.

Good evening, I am writing on this forum because I saw a similar thread from a colleague a couple of years ago in which he also reported that this bookmaker was not paying him, and after appealing here, they finally made the effective withdrawal.

Two weeks ago I requested a withdrawal of 300 euros from this bookmaker, and the first time I contacted them they told me that it took approximately 3 days to accept the request.

After those 3 days, I have been contacting them every two days to find out about the withdrawal request, and all I receive are excuses and delays on their part for not making the payment.

I have been researching on the internet and this bookmaker has many negative reviews regarding payments, and if you don't really push them, they don't pay attention to you.

That is why I am coming here to see if this problem can be solved and I can receive my money in my account, since I need it urgently and these people are not going to pay anything just like that.

I hope you can help me.

all the best

I update thread.

After 14 days from the withdrawal request, they themselves have cancelled the withdrawal, and I have the money back in my account balance.

What can be done against these unpresentable people?

Hello,

It must be very difficult to bear, in my opinion. Personally, I would hope that the casino's support staff would offer at least some explanation. Another thing is why the verification took so long; could these two eventualities be related to each other? Have you ever been given an explanation for why these unpleasant things were happening?

Well, you may submit a free-of-charge complaint right away, just by using this link 👈 I'll gladly answer any questions you may have, yet for forum purposes, I would appreciate additional information to understand your current situation a bit better.

This is the first time I have requested to withdraw funds with them, as the account has been open since the day before the first withdrawal request.

It's just that every time I tried to contact them they would give me excuses and put me off.

That's why you should suggest a complaint where our team would try to help you if you don't know what to do and you keep getting the same answer. If you resort to this, be sure to let us know.