powbet withdrawal (page 2)

May I ask if your account is fully verified at this casino?

What exactly does the casino say regarding your withdrawal, though?

the best game

Hello, it is not verified, I wanted to verify it but it doesn't work because it says that it doesn't have to be verified at the moment. I also asked and they said that you don't have to at the moment, they think that because there is too much to do it will be delayed

I complained to askgamblers I don't know if it will help

So you're probably included in some sort of order of withdrawal I suppose. Did they tell you only what you are describing? If they don't need verification from you yet, that's fine. We give casinos 14 days to pay the player and if nothing happens then you can file a complaint with us if you want our help.

But I hope it won't be necessary and you will get your money as soon as possible.

OK, then I'll wait 14 days and if nothing happens I'll complain to you and I'll get back to you

That's what they said

I see that only a classic answer but still better than nothing. So I'll be curious to see how this develops. I'd also like to add that 14 days count from when you entered your withdrawal, so there you go. 

I'll be waiting.

Hello I have received my first payout 500€ still falls 2200€

Perfect, so I believe there will be more to come. Feel free to let me know if it goes as it should. 

What payment method are you using for withdrawing? 🙂

bank transfer

I thought so too, so then via bank transfer it can sometimes take time. But since the casino has already paid you some of it, I believe it will only be a matter of time before more money comes in. 

I'll be here if anything. 😉

I made a withdrawal of 49£ two weeks ago, it's still processing and customer support are not responding accordingly.

Have they even started the verification process?

If you are interested, please file a complaint here so our team can intervene and hopefully help you out.

It is way too long to wait.

Have requested a first withdrawl of a meager 120 € on the 8 July. Powbet has been not processed it since and chat support only (probably just AI) gives the same copy & paste responses. Very questionable the high rating of this casino on Casino Guru with so many complaints about non payments.

Hello, I believe the point is that the other complaining players got paid because the complaints were resolved, so perhaps it is more questionable to post something like that the moment you submit the free complaint. 🙂

I mean, we have never been informed about this struggle before. Now that we do, my colleagues will investigate the matter and help you resolve the problem. Like they always do.

Thank you for finding us.

Did you manage to get the money?