Please help, Vulkan Vegas does not pay out winnings (page 2)

I'm glad you got it. Thanks for the update!

Hello, the same thing happens to me, I won some money and they won't let me withdraw it because they don't approve the verification despite having sent everything they asked me, they also asked me for a photo of the credit card that I used to deposit, and now I They ask for a card that does not exist, the same data and numbers as the one I used, but they changed the last 4 numbers, how am I going to send something that I do not have and do not use, it does not exist.

That's strange. So you say you deposited with your card, but they require another card from you that has different last 4 digits?

Yes, I deposited with a Mastercard card, that I sent them the data, now it turns out that they tell me to deposit with another too, which coincidentally I do not have because it does not exist, it has the same numbers as the other but they changed the last 4, then it is It is impossible that I sent you photos of a card that I do not have, I am also going to download the summary of the card with which I deposited and there it must appear the 4 deposits I made.

In this case, I suggest you to submit a complaint on our website https://es.casino.guru/quejas/enviar/1

The casino is very active in terms of dealing with complaints from players so I believe we should manage to help you 🙂

A query some of you got to win with the algorithms that some gurus say x there they gave me a series of instructions to make money if or if and that I had to give 20% of your percentage x advice to someone, did it work? I haven't done it yet because I don't know if it's true.

No, it's never true. The slots are that complicated as some people would believe. The slots run on the game provider's server, they accepts the bets and send back results of the spins. The slots are set in a way that that should keep approximately 4 % of all bets they accept and send back the 96 %. Some people are lucky, because they win quite a lot and then you have 50 or 100 people who simply didn't have the luck. That's it.

Hello help ... I made a deposit from my card but in my casino account it comes out incomplete being the amount that they asked me, now that I go back in, nothing comes out .. go out at 0.00 USD to whom I can claim please.

Hello, you certainly need to contact the casino regarding this and the support will probably contact the payments department. Have you got any proof that the amount was deducted from your bank account?

Hello people, I have a problem 12.11 I sent a request to withdraw money the first time it failed and now it says that it is being processed and there is nothing to pay !! This is Vulcan Vegas Casino.

Hello, have you contacted casino support, please? Is your account fully verified at the moment?

Fully verified, I wrote to the support, but there is no answer ...

So can you actually see a pending withdrawal on your casino account when you log in?

Everything is solved thank you all !!

Hello, thanks for good news. 🙂 Any information what the problem was, please?

Hello, I need help, the casino blocked my account so that I cannot withdraw my won money, how can I re-unlock?

Hello, sorry to hear that. Do you have any statement from the casino regarding your closed account? Has your account been verified, please? For how long has your account been blocked at the moment?

Good evening

I want to make a complaint about vulkan vegas and I have tried to withdraw several times and all my requests are denied I tried transferring, skrill and more and I can not yet, I already verified my account and it does not give me an answer I would very much like you to support me now that is necessary money thanks.

Hello, feel free to submit a complaint here: https://casino.guru/complaints Did they tell you the reason for withdrawals cancellation, please?

Hello, I made several thousand euros in profit and wanted to pay them out, whereupon my player account was blocked with the charge of having a second account, which is not the case, can someone advise me which supervisory authority or license I can contact if necessary, luckily everything is documented.

And after a long back and forth and the statement from the support that if I forego my winnings my account would be unlocked again, I want to go this way now