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Playio despite suspension

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7 months ago
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7 months ago
deus

I've had myself banned from all casinos because I'm addicted to gambling. I was still able to deposit money at Playio. I requested a ban several times in February. I thought it had happened. Now, tonight, I was able to deposit over €700 again. That's not possible. You have to be able to rely on your own protection. I want my money back.

Automatic translation:
sarahd19833362
7 months ago

Hey,

Sorry to hear that you are addicted to gaming. It is a very difficult thing to deal with.

Did you tell the casino that you had gambling problems when you requested the ban?

From my own experience of having many relapses over the years. The first thing I will say is to try to put distance between you and the casinos that you play to avoid more temptation.

There are many things that you can do initially. You can ask your bank to block gambling transactions, then there is blocking software and many other aids.

There are many resources on casino guru that may help you through this difficult time.

Good luck in your journey.


Charlie

7 months ago
deus

I've had myself banned from all casinos because I'm addicted to gambling. I was still able to deposit money at Playio. I requested a ban several times in February. I thought it had happened. Now, tonight, I was able to deposit over €700 again. That's not possible. You have to be able to rely on your own protection. I want my money back.

Automatic translation:
7 months ago

Hello,

I see you went right to the complaint situation, so for now I guess it would be beneficial to focus on not playing or reducing the level. Are you interested in learning more about the apps available? Or we can talk about things you do to avoid casinos in general. I worry that there isn't a single, comprehensive solution that enables self-exclusion from all casinos at once. 🙁

If you don't mind, I would also like to know whether you mentioned the gambling problem specifically to the casino support back in February. It is not an easy step but should help your account get closed without further delays.

I guess we shall see more as the complaint progresses further.

We can talk more; just respond if you like.

sarahd19833362
5 months ago
ptus

You can play for five days with just 20 euros at a bet of 0.10 cents with bonuses.

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