HomeForumComplaints DiscussionPlatinum casino verification

Platinum casino verification

3 years ago by hoolsmg
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3,353 views 8 replies |
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3 years ago

Hello everyone. I wanted to ask if someone is having the same experience with PLATIN CASINO. I have been waiting for the verification for 5 days so that I can withdraw my money. It is not possible to contact us, emails to support are not answered, the "CHAT "(lol) is not reachable, whenever I open the waiting position 13 .... after 30 minutes you really don't feel like waiting anymore. Before that, the chat went quickly, now you think half of Germany will be verified. If you look at the reviews on trustpilot that makes you even more insecure. I'll wait until Wednesday, then I'll submit a complaint. Thank you.


edit: 1 hour later in the CHAT waiting number 10th unbelievable !!!

Edited by author 3 years ago
Automatic translation:
hoolsmg
3 years ago

Hi, I'm just wondering, are you talking about Platinum Casino or Platin Casino?



3 years ago

If Monster Hunter Rise goes on sale, is there a community recruitment here, or is there a dedicated forum? I am very much looking forward to the game.

Automatic translation:
Daniel
3 years ago

platinum

Automatic translation:
3 years ago

if anybody want to play there,just have a look at trustpilot.really bad casino,still waiting for verification after 9 days,.

3 years ago

How do I get a no deposit bonus?

Automatic translation:
hoolsmg
3 years ago

Actually that reminds me the moment when I tried to contact Ryanair after they canceled my flights 😀 Have you already managed to contact the customer support or have you submitted the complaint?

3 years ago

Yes, I have heard that some casinos require verification documents to the notary. Personally, I once had to do so and I think it was due to a bigger win. It may be that higher profits have stricter safeguards. However, the notary paid only five euros here, so it didn’t bother. Indeed, many online casinos make payouts quickly , so this is an exception, but by no means obscure. Notaries should be found in the services of any city of a reasonable size, you only take the documents there (genuine and a copy), after which the notary strikes a stamp on the copy to prove that he has seen both documents and the copy is thus genuine.

Edited by author 3 years ago
Automatic translation:
3 years ago

Actually that reminds me the moment when I tried to contact Ryanair after they canceled my flights 😀 Have you already managed to contact the customer support or have you submitted the complaint?

3 years ago

Actually I moved the cancelled flight to another date and now they cancelled it as well 😀

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