Hi Heather,
Yes I also used Coinbase to withdraw using bitcoin. Its the only thing the casino seems to accept to process withdrawals, really makes me feel like something untowards is going on.
5 attempts to debit cards previous to this were all refused.
Monday 6th Sep I requested the withdrawal to bitcoin, Tuesday 7th Sep the casino finally accepted it, granted its only been 2 days but after coming across your experience I have no faith that I will get my funds either.
I am lost for words with the terribly service and experience I've received and you have my full sympathy with what's going on with you too. Have tried contacting the casino several times and only thing I get told is wait 7 working days to revieve funds to bitcoin account. Yet coinbase says it processes all transactions within 1 to 3 days.
Hopefully the casino will pick up your open complaint as well as mine and get this resolved ASAP.
Will keep you posted on how I am getting on with my withdrawal
Thanks,
Martin
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