ForumComplaints DiscussionNeed help with verification

Need help with verification

2 years ago by Isimaus67
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3187 views 1 reply |
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2 years ago

Hello i need help please. I played at Casinorex and deposited via Sofort. Now I want to pay out my winnings and I should send screenshots of my online banking where you can see the deposit. But that was only possible with two photos and not just one. Where should I take a screenshot, so where can I find the instant deposits and where are they listed? I really have no idea who can help? LG Susi

Automatic translation:
Isimaus67
2 years ago

Ask the online casino where to find the necessary documents. Casinos that work with Sofort have this information. Or contact support at Sofort and they will tell you where to find the necessary documents.

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