NATIONAL Casino withdrawal problems

Unfortunately, my profit of 780 euros is being held back because only my Iban is displayed in the screenshot of my online banking.

i.e

But they insist on both names with iban underneath, unfortunately there isn't one in my onlime banking.

Please help

Damn, that happens quite frequently. Casinos asking a player to provide something that the player isn't able to provide, because it simply doesn't exist.

There's a solution for this, but you would need to visit your local bank and ask them for a paper confirming the info above, but that's just too annoying and some banks don't even provide it.

Try to tell the casino that there's not such a page they require from you and ask them what should be the next step according to them.

Thank you it was done you paid it was immediately on the bank account

Hello,

I'm happy for you!

Can you advise what solved this situation, please? I'm sure other players may face a similar problem occasionally, so let's advise now. 🙂

Hello, I downloaded the account statement from online banking, printed it out on the PC and marked the team action with the date using a color marker and then uploaded it to the National Casino. Then the money came

greeting

salvo

Hello,

That's great! 🙂

Next time you play in a different casino, you will know what to do right from the beginning.

To me, it seems that the payment was sent immediately after you provided this statement - no delays, am I correct?

That's correct👍

I don't know if that helped to enter it here, if so I'll write it back here the next time I have a problem.

But I won't deposit at National Casino anytime soon. This is how you drive away your customers.

I'd rather keep playing In Blu Vegas

had last verification 6-7 months ago have had several payouts and they didn't want any documents that don't cause any problems Platin Casino uploaded documents only once then no problems with payouts,

Blu Vegas and Platincasino top 👍

Is there any particular payment option you would recommend to players from Germany, please?

To me, it seems that e.g. the bank transfer is not the smoothest one at the moment. 🤔

Well, until half a year ago there was still trustly, the money was immediately in the bank account when it was paid out

but there are still wallets like skrill, muchbetter or, best of all, zimpler at the moment, that goes quickly into an account like Trustly😊

Which OCasino do you know where I can get no deposit bonuses or free spins?

Hello,

Thank you for the tips!

To check the best no deposit bonuses for players from Germany, please check this link:

https://casino.guru/no-deposit-bonuses-casino

You can find it all sorted in the tab called "bonuses" 😉

Adjust filters into your liking t get the best results.

That's great thanks

Yesterday I got my platinum status

closed at Platin Casino

and closed my 2 year membership with Blu Vegas today.

On request never free spins or bonus

although I leave hundreds of euros there every month

Last month it was €1000 in one week at Platin Casino alone

And you get more on request

cheek

I will look at other casinos

Hello,

you are a dedicated player, right?

Let us know which ones will catch your heart. 😉

Hello, I have a problem with the national casino. I played and won. And they don't give me the money I played, telling me 1 million lies. I have sent them all the documents they want and they cancel them. They all tell me to upload photos of my card. and I did everything right. and they reject me again and again, I can do something. They are scammers

Hello,

try to focus on what is important now, you have to find what is wrong with your documents and try to provide all accurately.

Ask the casino and let me know the official answer, please. I'll try to help.

Hello, I still haven't finished with the casino.

Hello,

may I know what is the current situation? Are you still struggling with documents?

Provide more details and we will try to make something up.

Yes, even with the records!! and 1 is still pending, he writes to me???? Do I have to wait a few days??

If any of the submitted documents are still under review - pending, I would wait a bit, yes.

Hello, I actually waited a long time for it to be approved and nothing happened. I sent them again what is the problem. the first 6 digits and the last 3 are visible and my full name is visible. I have sent them 1 million times. so we end up with fraud. and how do I file a complaint?

Am I assuming correctly that the casino is unresponsive? My point is whether you're given any hints about how precisely you should provide the documents in order to pass the verification.

I believe that submitting the same version over and over again is pointless in the end, though I'm not exactly sure how the situation escalated over time.

To submit the complaint, read this guide, then click/tap this link to make it happen.

I wish you a swift resolution. 🙏