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HomeForumComplaints DiscussionMystake Unfortunately, we couldn’t verify you

Mystake Unfortunately, we couldn’t verify you

3,975 views 4 replies |
1 year ago
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1 year ago
esus

mystake won't let me withdraw my money, because when I want to verify my account I get a sign that says they can't verify me. But they don't give me the chance to do it again either. I have real money, no bonds

Automatic translation:
alesergio098
1 year ago

I have ended up gambling away my balance at 2 different online casinos because I found that making a withdrawal was basically impossible. Too many stipulations and hoops to jump through so I just threw the money away. I played online blackjack until my balance was zero. Very sad but I stopped gambling. I need to find an honest online casino somewhere.

BTW, does everyone use a VPN. I have realized I need to start using one because none of the better casinos allow Connecticut players.


Edited
1 year ago
esus

KYC Mystake < kyc@mystake.email >

I sent an email here and they solved it for me

Automatic translation:
alesergio098
1 year ago

Hey, I'm glad they solved the problem. If you need any other help, just write to us anytime.😉

1 year ago

I have ended up gambling away my balance at 2 different online casinos because I found that making a withdrawal was basically impossible. Too many stipulations and hoops to jump through so I just threw the money away. I played online blackjack until my balance was zero. Very sad but I stopped gambling. I need to find an honest online casino somewhere.

BTW, does everyone use a VPN. I have realized I need to start using one because none of the better casinos allow Connecticut players.


1 year ago

Sorry about your experience. What was the issue when you were not able to withdraw the money, if you don't mind me asking?

Also using a VPN has to be accepted by the casino, so before you decide to do so, it'll be always better to check with the support whether is allowed. You can prevent some future issues, for sure.

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