My stake bet

Hello I’m having difficulties with my stake bet. They have blocked my account after a few recent wins. I have sent them all my documentation (drivers license, proof of address and a selfie) for verification I have sent numerous emails and no response. Can someone please advise what I can do? Is it even a legitimate company?

That's why I say you should always use old verified sites. I recommend that you always check very carefully what you are about to play. Casino is such a thing that only one useful source should be chosen. Especially new casinos need to be checked. And here you get a list of casinos with favorable conditions. Write to support several times. Write at least once a day. If they don't reply, you can write to the forum. But it's very, very strange. I haven't encountered anything like this before. I say you should carefully read the reviews of the websites you use for the game.

Hello there,

as far as I understand the situation, your account has not been fully verified yet. Your account is probably blocked due to the ongoing verification. It's quite normal.

I suggest you wait a bit, the first verification can be time-consuming. The casino needs to check every detail to proceed to withdrawal.

When did you trigger the verification, please? We advise players that it can take up to 14 days.

I only started using the company on Friday. The worrying thing for me was it seemed to only happen when I was winning. I will give them a bit more time and hopefully it will get resolved without escalation. I’ve never been blocked by a bookmaker site before so found it very odd.

I understand, that it may seem more like a bad intention to you. Still, in order to process the withdrawal, the KYC must be completed, sometimes this verification is triggered for a different reason. If you get the impression that you need help, feel free to submit a complaint, please.

You can also keep us updated.