HomeForumComplaints DiscussionMy 2 accounts with balance of 6000BDT has been locked without any reason and without any notice.

My 2 accounts with balance of 6000BDT has been locked without any reason and without any notice.

5 days ago by ahmedulkabir.jnu
|
455 views 3 replies |
|
5 days ago

My two verified accounts has been locked with a big amount without any reason.

ahmedulkabir.jnu
5 days ago

Hi there.

Just to avoid misunderstandings, creating more than one account in one casino is per 99% a violation of its rules. Since you are just one person with one identity, only one account per person. So, I hope you had just one account in two casinos.

Has this occurred at Pin-UP, please? I spot your complaint, and it sounds like it may be related to this post.

Radka
5 days ago

Those accounts was opened my wife and her mother and verified successfully. When they won a lot pinup has locked their accounts. Yes pin-up is scamming with the users and thieving the money from the locked accounts.

ahmedulkabir.jnu
4 days ago

Hi and thanks.

It's that you said both accounts were yours, so I thought it would be good to explain how things work in casinos. Now you say the situation is different. I have no reason not to believe you, of course. So let's see what comes in the complaint. If I may have a tip, surely inform Veronika about the other accounts, if you have not yet done so. It is always better to mention all associated details sooner that the casino brings that to light as a surprice.

Join the community

You must be logged in to add a post.

Sign up
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
christmas_push_alt
Share your winnings from Pragmatic Play slots — we’re giving away prizes worth $3,000!
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news