It was the same for me....you get spammed by Mountberg...
And as far as I know, if you register at another casino of the same operator and have previously had yourself blocked or closed your account at a casino in the same group due to gambling addiction or similar, and you win, then they can confiscate all your winnings.
This is a trick to get players' money
I would advise such players to get themself verified each time they enter a new casino, so the account can be blocked immediately after the identity check is done. The tricky part is that the nature of this addiction is to avoid being detected and at the moment there is no global tool for such players to block themself in each casino. I would also like to add that if you self-exclude yourself in one casino of a larger group it does not necessarily mean that you will be blocked within the whole group automatically.
I would not say that this is some sort of trick, I would say that addicts by the nature of this disease, are far too smart to gain access to the site where they previously banned themself (or simply everywhere) because they feel the urge to play and violate the terms and conditions by doing so, the winnings can be voided.
What do you think about this initiative and projects?:
https://casino.guru/global-self-exclusion-initiative
https://casino.guru/problem-gambling-awareness-scholarship
Dear Radka,
It is a trick and it is deceitful to take advantage of sick people in this way.
I'm going to tell you a story that happened to me, and I'll post it again in detail in the forum. Dama NV and N1 are one company, all softswiss software. I have deposited money in many casinos from them and not a little...my last experience was PRAISE Casino , I deposited €895 there in 14 days, only a welcome bonus and a few free spins, then all further deposits without a bonus, there was a cashback from 25% offered on losses, means I should have gotten more than 225€ on my losses before... when I asked in the chat I was told that it would be credited at the beginning of the month, but before it came to that my account was blocked threatened with legal consequences, because I was all!!!! Dama NV and N1 accounts blocked!!!
In Eastern Europe it seems to be normal to cheat the customers, especially the Germans!!!
They think money grows on trees here, a chat employee at another casino said, in Germany there is government help if you don't have any more money!!!!
I can't speak of fairness and seriousness here, you are lied to, cheated and deceived, the rich wash their money here to save taxes....Ivan Montik System!!! The poor have to take the blame for this!!!
They know who we are, they know to who send their promo, and emails...
For me I had to take a lawyer to help me.
It is abuse, and no one can say otherwise.
He study everything on the last years and saw that Mountberg sent me everyday text message on my phone, and everyday emails.
He saw all emails when I told them I was tired of loosing, and Mountberg saying "we understand we are here to help" and their help was free spins, and bonus....
When I closed account they sent me right away emails for on of their others casinos...
They took 80k from me, and used me, and its damaging for someone in every aspect...
And when you search about people behind this you find out a corrupted Cyprus lawyer, and Italian link to Panama and paradise Pappers...
dear tamera,
It will fly, everything!!!
And I'm very optimistic
And they have to pay!!!
wait be patient...everything will be fine.
Databases with which have holes and not without reason!!!!
Everything official!!!
dear tamera,
No, I sent my information about these incidents to the relevant authorities, I don't want to say which ones here, it boils over and then there's a bang.
New casinos are constantly being opened and new scams....where does the money come from, where is it going to, there are other things behind it....organized crime and financial fraud, corruption and money laundering....all of this in one Time when whole companies go bankrupt and the inflation rate is increasing more and more, only the casinos are in the plus????
Hi Tamera, I found your beginning because this topic is relevant to me again. I need to make another complaint about another casino. I researched your case better and our case has a lot in common even the same company behind all these casinos and many others xecutive corporate management bv. How is your case progressing? Is there anything new? I am also considering legal action myself.
I have one successful case with a different operator regulated by Antillephone 8048/JAZ. This complaint lasted 8 months and there was no lawyer involved nor the antillephone license provider, despite the fact that I filed a complaint with the license provider, I have not received a response from them until today, it has already been 8 months since the complaint was filed. However, we made an agreement with the operator and I got a refund of the 10k deposits.
Hi there. Sorry to hear about your issue.
Just a kind reminder: please use the "reply" button, the person you wrote to will not be notified otherwise. Thank you 🙂
How is your case progressing? 🙂
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An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
