Hi, so where did you deposit at which casino? When you mention a second deposit, was there a first one that was problematic and didn't reach the casino?
Stake casino! Yes I have two deposits which hasn't credited but Debited from my bank account
They just delaying I contact payment provider regarding this through email but they always says "we are reviewing"
Okay, but contacting the payment provider and casino is not the same thing. So the payment provider told you that they reviewed the whole situation?
Yes , but stake Support gives ai reply so its better to talk with payment provider
Well, if the casino is giving you answers, I would try sending them another email.
As for the payment provider, you'll have to wait until they write to you at the end of the investigation. I hope it will be as soon as possible.
Thank you sir ! Yes I am waiting but try to contact them and solve this problem
Veronika explained to you in your complaint that this is not a simple process and therefore you will have to be patient. I hope everything will be resolved.
If we need anything, we will definitely ask for it. Try to focus on what the payment provider or casino says if they comment on it.🙂
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