HomeForumComplaints DiscussionMissing Deposit which hasn't been credited

Missing Deposit which hasn't been credited

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3 days ago
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3 days ago

"I have a second deposit of 650 INRfile that is also missing. Here are the transaction details and proof for this one as well."

Denjii
3 days ago

Hi, so where did you deposit at which casino? When you mention a second deposit, was there a first one that was problematic and didn't reach the casino? 

Jaro
3 days ago

Stake casino! Yes I have two deposits which hasn't credited but Debited from my bank account

Edited
Denjii
3 days ago

Okay, did you contact the casino and did they tell you anything? 

Jaro
3 days ago

They just delaying I contact payment provider regarding this through email but they always says "we are reviewing"

Denjii
2 days ago

Okay, but contacting the payment provider and casino is not the same thing. So the payment provider told you that they reviewed the whole situation? 

Jaro
2 days ago

Yes , but stake Support gives ai reply so its better to talk with payment provider

Jaro
2 days ago

filecheck its their payment provider email

Denjii
2 days ago

Well, if the casino is giving you answers, I would try sending them another email.

As for the payment provider, you'll have to wait until they write to you at the end of the investigation. I hope it will be as soon as possible.

Jaro
2 days ago

Thank you sir ! Yes I am waiting but try to contact them and solve this problem

Denjii
2 days ago

Veronika explained to you in your complaint that this is not a simple process and therefore you will have to be patient. I hope everything will be resolved.

Jaro
2 days ago

Yeah im patient ! Im ready with any proof you require to solve This

Denjii
2 days ago

If we need anything, we will definitely ask for it. Try to focus on what the payment provider or casino says if they comment on it.🙂

Jaro
2 days ago

Sure !

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