ForumComplaints DiscussionLUCKYBITY-DO NOT DEPOSIT HERE! SCANDALOUS AND CHEAP DO NOT HONOR ADVERTISED BONUSES.

LUCKYBITY-DO NOT DEPOSIT HERE! SCANDALOUS AND CHEAP DO NOT HONOR ADVERTISED BONUSES.

4 years ago by CHEWMANSHOE
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7616 views 1 reply |
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4 years ago

Yes I did get a little infantile at the end, but I really dislike robotic cutosmer service agents!

I messaged support on 3-21 re first time depositor bonus and the item was closed with no answer given.

Hello

We don´t have any no deposit bonuses in our casino

According to the web page I attached from your website you do,

All information about bonuses is in INFO part of the site

file:///C:/Users/Kelly/Favorit...MOTIONS%20%20%20LuckyBity.html

All information about bonuses is in INFO part of the site

Sorry luckybity.com/bonuses-and-promotions/

only tis promotion:

As you can see the bonus I found which inspired my depositing is on your website clearly stating 100%

This is old information, now we don´t have any bonuses like 100% or 50% in the site

Like I told the other guys, your casino wants reputation of being tight-asses during the first pandemic in over 100 years and many people locked inside?

If it's old why is it still up....draw people in?

We are sorry, you are not happy with our casino, but despite the pandemic situation, no changes are expected on the site so far.

So you leave old promotions accessible but when people deposit thinking they'll get that you then tell them OOP??!

All information about bonuses is in INFO part of the site

And just HOW am I to know that? I searched google and got the page I gave you link to, why would I not think that is valid?

Check please the information on the site, sometimes th Google search gives you no valid information

Again, HOW would I know that proir to talking with support AFTER depositing and NOT getting bonus I anticipayted??

FYI_Google gave me a perfectly good ACTIVE page.

You asked me about this information, I said that it[s not valid and gave you the correct information, ok. We don´t have 100% bonus now, sorry

Think it's time to talk to a manager.

Ok, to talk to manager you should write to Messages section or yo our support email

Yeah right!! Did that and got NO reply.

support@luckybity.com

Thants why I started this conversation.

our support email is support@luckybity.com

How about a telephone number

We don´t have phone support, sorry

I'll stick with plan A and blast EVERY gambling board and social media with how deicietful you are.

Can you make outgoing calls?

We apologize for the situation, but at the moment we do not have a 100% deposit bonus, which is reflected in the information on the site. We are not responsible for old information appearing on the Internet.

YES YOU ARE RESPONSIBLE FOR EVERY WEBPAGE ON YOUR SITE.

We don´t have phone support as I said

You don't know how to dial a phone bc I have a phone number.

YES YOU ARE RESPONSIBLE FOR EVERY WEBPAGE ON YOUR SITE.

I have done online marketing and know how difficult it is to drive traffic to your site. Is it worth it to have all those efforts damaged bc of a lousy 100% bonus I am requesting bc you have a webpage offering it?

I don’t know where you got the information about this bonus, but now we don’t have it, we can’t offer this bonus to you, I'm sorry.

Doesn't matter if you took it off your site I have a copy.

And it's about time!

We don´t have it till 2018 I think, the information is quite invalid,

even if you have a copy of this information, I technically cannot offer you a bonus

You are willing to risk all you effort and hard work over a 100% bonus like $60??? Not smart.

Not according to your webpage it show it live and active.

Our page is this one, and we don´t have 100% bonus casino.luckybity.com/

It's been fun, it's been real, but not real fun and I have some tweeting to do. Stupid over $60, does anybody THINK there?

AWW so many message boards and so little time!

Still waiting for you to engage your cranium and do the right thing.

CHEWMANSHOE
4 years ago

Isn't it better to post it as screenshots of the conversation instead of one extra long paragraph? I can't even distinguish who said what.

Edited by author 4 years ago

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