Dear all, I feel a moral duty to share with you the fact that the LiveBet bookmaker (https://www.livebet.com/) cannot be trusted.
At the end of September, I made a deposit and placed regular bets (simple, no bonus).
I won a certain amount and, surprise! No withdrawal was allowed. I sent the documents for verification. So far, so good. But the endless verification asked for more and more personal information (I got suspicious, but kept trying). Ten days passed.
Finally, the conclusion of the scam: verification confirmed, it's time to "reset the sucker's account", falsely claiming that I used VPN. A lie to avoid paying an amount that, by the way, wasn't even that high.
When the scam (oops... I mean service) was successfully completed, they granted my request for permanent deletion.
I saw that this site's rating for this brand is terrible (2.0). Well deserved.
Moral of the story: trusting random casinos is stupid. Think carefully before you waste your money.
Worst of all, they already knew on the first day that there would be no payout. So why fool around? Psychological distress, a waste of time and frustration for the customer.
Oh, I checked to see if the link had a license, and "nothing found".
I spoke to the operator's "parent company", with no reply.
I spoke to the intermediary payment company used for the deposit, they claim they have no partnership with the casino.
I tried to get a refund through my bank, to no avail.
I LOST!
I hope this bitter experience will serve as a lesson and I'll stay away from gambling for good.
Thank you and good luck to everyone.
__________
ENG: Dear all, I feel it is my moral duty to share with you the fact that the LiveBet betting site (https://www.livebet.com/) is not trustworthy.
At the end of September, I made a deposit and placed regular bets (simple, without bonuses).
I won a certain amount and, surprise! I was not allowed to withdraw. I sent the documents for verification. So far, so good. But the endless verification asked for more and more personal information (I was suspicious, but I kept trying). And so 10 days went by.
Finally, the conclusion of the scam: verification confirmed, it is time to "zero the sucker's account", falsely claiming that I used a VPN. A lie to avoid paying an amount that, let's be honest, wasn't even that high.
When the scam (oops... I mean customer service) was successful, they granted my request for permanent exclusion.
I saw that the rating of this site for the aforementioned brand is terrible (2.0). Well deserved rating.
Moral of the story: trusting random casinos is stupid. Think carefully before you waste your money.
The worst part is that on the first day they already knew there would be no payout. So why delay? Psychological exhaustion, waste of time and frustration for the customer.
Oh, I checked to see if the link had a license and, "nothing found".
I spoke to the operator's "parent company", but they didn't answer.
I spoke to the payment intermediary company used for the deposit, and they claim they have no partnership with the casino.
I tried to get a refund through my bank, but nothing happened.
I LOST!!!
I hope this bitter experience can serve as a lesson and I can stay away from gambling for good.
Thank you and good luck to everyone.
