I am not sure I understand well here, though.
You'd like to file a complaint based on what?🤔
So, do I understand correctly that you had some kind of agreement with the casino that they would refund you some money, and now they are ignoring you?
How long ago were you able to get in touch with them?
Maybe you should wait a few more days, and hopefully the money will arrive soon.
What do you say?
You surely can file a complaint. Our team will do everything possible.
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