ForumComplaints DiscussionKim Vegas Casino - Player complains about an unauthorized deposit.

Kim Vegas Casino - Player complains about an unauthorized deposit.

3 years ago by Cisca
|
3750 views 7 replies |
|
3 years ago

I refer to past discussion titled

Kim Vegas Casino - Player complains about an unauthorized deposit. Dated 3 mar 2021


You have stated that playamo is not associated this is incorrect as the same situation happened to me and Playamo confirmed they use them as a merchant so the money was withdrawn by playamo via kimvegas.com

Cisca
3 years ago

Hello Cisca.


I have confronted the Playamo casino team about this information, and they have rejected any connection with Kim Vegas casino. Please, do you have any valid proof to sustain your claim?

Jozef.k
3 years ago

filefile

Jozef.k
3 years ago

I have your email address I will forward full chat transcript. Please do not publish as has my name on it

Edited by author 3 years ago
Cisca
3 years ago

Email subject title is

Fwd: Chat transcript

3 years ago

Hello,

Yes, the agent did confirm that this is our project, but this is wrong. Kim Vegas is not part of the Playamo company, it is a completely different white label casino.

We will do some educating job with the agent who put you in this misunderstanding and we are sorry for the inconvenience caused.

Thank you.

Playamo Casino
3 years ago

It wasnt just confirmed by one agent but several different agents in chat as well as in an email from your finance department

Cisca
3 years ago

Actually I'm the one who liked the reply. I simply liked it, because the casino came here and reacted to your post. It's always better than remain silent.

Join the community

You must be logged in to add a post.

Sign up
flash-message-news
Don’t miss any news from the gambling industry
SGW_new_push_alt
It’s Safer Gambling Week! Play a quick card game to test your gambling style.
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news