ForumComplaints DiscussionJokaroom Is a Scam!

Jokaroom Is a Scam! (page 2)

4 years ago by Bradk4165
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25779 views 49 replies |
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Allyjay007
4 years ago

I have been waiting for the game history for the proof, I have this now so if Jokaroom do not return the money in the next 2 days I will submit a claim with the information.

The bank have previously retrieved funds for me on a similar case I had against TWO UP casino, which have now been shut down in Australia.

The government are really cracking down on this type of activity and complaints can be lodged online.

4 years ago

https://docs.google.com/spreadsheets/d/1-24Iu3Zem5DBlXLjRsC9YJBRZTltxBf-6OSN-TD0m_c/edit?usp=drivesdk


Hi all please check the link.

Column Q is the real balance.

Please take a look at the amount of money taken. They tried to fix it but they failed. If I'm wrong please send your advice.


I hope the link works!

4 years ago

Hi Brad, I'd like to take a look at the spreadsheet as well, but it's locked. Can you please unlock it so everyone with the link will be able to view it without requesting the permission?

4 years ago

THEY ARE A COMPLETE SCAM AND THIEFS

Allyjay007
4 years ago

$8,424.00 taken from my account

Bradk4165
4 years ago

I will be doing the Same!!!

4 years ago

Hi all I am going in circles I am stuck when you deposit money which I have deposited when you win they must let you withdrawal but instead they close/ disabled the account.They just like you to deposit. And your winnings disappear.

I am thinking to myself now I have deposited over 3k won over 9k that’s why the ratio of deposits to win is less. Big loss for them.

4 years ago

In a desperate situation, there is always a solution:

https://mychargeback.com/ - This company is doing a chargeback. If it is less than 90 days from the transaction happened then you can contact them and explain to them what happened - they are doing chargebacks in cases that casino doesn't have a license or in case of lousy regulator license, (Joka Room Case) 

Keep this as a last resort - you can submit your case there and ask about the possibilities, and in case that casino will not cooperate use chargeback. But beware - chargebacks are generally forbidden in casinos - so if you do a chargeback, you should not play anymore with this company (group), or they might not pay you in the future.

Bradk4165
4 years ago

Any update like to no

4 years ago

https://docs.google.com/spreadsheets/d/1-24Iu3Zem5DBlXLjRsC9YJBRZTltxBf-6OSN-TD0m_c/edit?usp=drivesdk

4 years ago

Sorry everyone.. I didn't realise it was locked. Is this link better?

4 years ago

file

Advise crypto casinos

Bradk4165
4 years ago

I was once a victim and I almost lost my £ 12,000 account. I was so painful and tried to get my money back, but I was always cheated by the authorities. Until I hired tech experts to help me. I read about her online, although I had my doubts, but decided to give it a try. And I was really impressed with the result. During the course of withdrawing my money, they were very helpful and I was able to recover £ 11,000! I can say that I got my money back, they did a great job for me and I am proud to recommend them


Edited by Daniel 4 years ago
Reason: Advertisement
Automatic translation:
4 years ago

Return of $5,720.00

$2,714.00 still in dispute and another $1300 discovered in duplicate transactions taken from there payment processor KAC in previous months!


never had any issues prior at any other casino! The issues begun in March 2020 when I gave them a chance!

4 years ago

Thanks for the info... Thats exactly why we have this and similar forums.

Marthajakob
4 years ago

Hi MarthaJakob,

Thank you so much for your recommendation.

It looks like im to late. Can you resend the company you used please?


Thanks


Bradk4165
4 years ago

I deleted the info, because there was mentioned some nickname from Telegram. When I searched for more info about it, it looked very suspicious. Always the same story "guys, I was very desperate, until I found a hero on Telegram and he saved all the money for me, because he hacked them..." I wouldn't trust it.

Tana94
4 years ago

Our team has been in contact with them numerous times so I suggest you to open the complaint here. It might help: https://casino.guru/complaints

Anyway, I can imagine that it must be frustrating when you win so much money and the casino doesn't communicate with you.

4 years ago

Hey,

just wanted to know if you sorted your issue with them out? I have a similar problem with them. Back in June I won $10,000 went to withdraw it & made sure 100% I put in my bank account details come to find out after a week I hadn’t received my money that they had deposited it into a different account & are now trying to say that was the account I requested it to be sent too. I have emails telling them that wasn’t my account as when they asked for a bank statement they replied saying the bank statement didn’t match the account I requested the withdrawal for. Every time I contacted them in regards to this they kept insisting it was sent to the account I requested (not mine but an account I have no idea where they got it from) then keep saying finance is investigating. I raised a complaint with Casino Guru & we haven’t had a reply from JokaRoom for the last 2 weeks to which now Casino Guru is going to close the complaint as JokaRoom aren’t replying. The only thing I regret is not getting screen shots of the live chat conversation I had a couple of days after I made the withdrawal as like you I know they altered live chat conversations because in there transcript they sent to Casino Guru of a conversation between "me" & them had a bank statement with no name or any form of proof that account was mine that I 100000% know was never sent by me. Now they’re ignoring my complaints & emails.

Bradk4165
4 years ago

77 days of open complaint Joka room is not responding and my $9935 has gone. And as of today I see Joka room casino is closed.

Waj888
4 years ago

They’ve finally replied to my complaint on Casino Guru after two weeks of no response only to ask for more time to complete there "evidence" I’m getting 2 different versions of where my winnings were deposited. They insisted it was put in an account I have no connection too, never approved but somehow they’re saying I put in the bsb & account #s 🤔🤦🏽‍♀️ Then a couple days ago I get an email saying the fund were deposited into MY account. I sent them my bank statements which shows no funds were received so I’ll be interested to see what evidence they come up with next.

Also I don’t understand why it says JokaRoom is closed as I’m still able to access it but I can’t access the other site they also manage- Johnny Kash? That’s interesting & seems a bit dodgy?

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