Good morning, I had filed a complaint against the 1xBet casino because it took too long to verify my account and therefore I have not been able to make a withdrawal, however it seems that it has no longer been followed up by casino guru (the counter for responding has run out), do you know what I can do? Should I wait?
Hello,
as you can see in the complaint, the casino has a second chance to respond. It is not over yet. I hope someone from the casino will get in touch with us soon. Try not to lose hope, please. I checked the complaint section and have to say it seems most of the complaints have been addressed and resolved.
I have faith, I guess.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
