5 months ago

It's a bit scary, so this casino is a scam, it's already clear to me.
Мале ужасно значи това казино е измама вече ми стана ясно.
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It's a bit scary, so this casino is a scam, it's already clear to me.
Мале ужасно значи това казино е измама вече ми стана ясно.
I still don't have a verified account because they asked for a document again. I sent it to them this morning and am now waiting for approval. But I'm already losing hope that anything will happen at all.
Все още нямам верификация на профила, защото за пореден път поискаха документ. Изпратих им го сутринта и сега чакам одобрение. Но вече губя надежда, че изобщо нещо ще се случи.
What was the problem with your thread, if it's not a secret?
Какъв беше проблема с проврката ви ако не е тайна?
I would like to inform you that my account was successfully verified. I have now made a withdrawal request. The casino divided the amount of 37,000 BGN into 37 transactions of 1,000 BGN each. I hope everything goes well. I will keep you updated on the progress.
Искам да ви уведомя, че профилът ми беше верифициран успешно. Сега направих искане за изплащане на средствата ми. Казиното раздели сумата от 37000 лв на 37 транзаксии по 1000 лв. Надявам се всичко да мине успешно. Ще ви държа в течение за развитието.
I would like to inform you that my account was successfully verified. I have now made a withdrawal request. The casino divided the amount of 37,000 BGN into 37 transactions of 1,000 BGN each. I hope everything goes well. I will keep you updated on the progress.
Искам да ви уведомя, че профилът ми беше верифициран успешно. Сега направих искане за изплащане на средствата ми. Казиното раздели сумата от 37000 лв на 37 транзаксии по 1000 лв. Надявам се всичко да мине успешно. Ще ви държа в течение за развитието.
I would like to inform you that my account was successfully verified. I have now made a withdrawal request. The casino divided the amount of 37,000 BGN into 37 transactions of 1,000 BGN each. I hope everything goes well. I will keep you updated on the progress.
Искам да ви уведомя, че профилът ми беше верифициран успешно. Сега направих искане за изплащане на средствата ми. Казиното раздели сумата от 37000 лв на 37 транзаксии по 1000 лв. Надявам се всичко да мине успешно. Ще ви държа в течение за развитието.
I was asking because in the review of this casino is stated that they have no limits when the withdrawal is in euro, actually.
Now I communicated with a casino consultant again and it was explained to me that every 30 days you can withdraw 5,000 euros.
Сега отново комуникирах с консултант на казиното и ми беше обяснено, че на всеки 30 дни може да се тегли по 5 000 евро.
So, how much do you have there, you said?
If it is the way they state, it should not take long for you to withdraw it.
Hi I had the same problem with this casino as you described it about
6 months. I didn't get it, then I lost everything out of frustration and never again
Played there mfg,gio
Hi das Problem hatte ich auch mit diesem Casino genau wie es ihr geschildert ist etwa vor etwa
6 Monate. Ich haben nicht bekommen dann habe ich aus Frust alles verspielt und niemals wieder
Da gespielt mfg,gio
Hello, just in case you are responding to a concrete user, please consider using the reply or the quote button. If you skip it, the player may not notice your response, and the conversation may also feel harder to follow.
In any case, thank you for sharing your bad experience; it must have been extremely frustrating!
After I verified my account, the payments started. So far, they've transferred about 4,000 leva to me. And everything is fine. For now, I'm happy, except for the initial problems.
След като верифицирах акаунта си плащанията започнаха. До този момент са ми превели около 4000 лв. И всичко е наред. За момента съм доволна, като изключим първоначалните проблеми.
Unfortunately my complaint wasn't accepted at Casino.guru ("Due to the amount of time that has passed since the incident you described—more than six months ago—we are no longer able to investigate the matter effectively").
Ooh, I'm sorry for that. Our complaint team is unable to investigate it because the casino doesn't keep the information for long, and that is why it was rejected, you know.
It's a shame you didn't come earlier. Hopefully next time you will come right away here if, in any case, you experience some issues.
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