HomeForumComplaints DiscussionIncorrect birthday date during registration

Incorrect birthday date during registration

2,116 views 1 reply |
9 months ago
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9 months ago
deus

Hello people, when I registered, I entered my date of birth as 25.05.2002 instead of 28.05.2002. Now I've won something, but they don't want to pay out because I made a mistake.

Edited
Automatic translation:
Kaplan_58
9 months ago

Hello there.

Have you just noticed it when you wanted to withdraw, though?

It is very important to get in touch with the support right away after noticing the mistake, actually.

Please tell us at which casino you experience this so we can determine if we could help out. Hopefully it is some casino that is usually communicating with our team.

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