HomeForumComplaints DiscussionI transferred 12,000 pesos to my stake and they don't arrive

I transferred 12,000 pesos to my stake and they don't arrive

4,190 views 9 replies |
2 years ago
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2 years ago

Big deposit maybe need to confirm ID checks if it’s first deposit or the first that big? Which casino?

2 years ago

Could be AML, KYC checks, what have they said?

2 years ago
yens01467 deleted the post
2 years ago
esus

The method I used for the deposit was bank transfer, the transfer has already been made, but the amount I transferred does not appear in my account at mystake.bet

I have already written to support but they have not given me a response, how can I contact or make a claim to mystake.bet?

Automatic translation:
2 years ago

🙈

yens01467
2 years ago

Delete what and why

2 years ago
esus

The method I used for the deposit was bank transfer, the transfer has already been made, but the amount I transferred does not appear in my account at mystake.bet

I have already written to support but they have not given me a response, how can I contact or make a claim to mystake.bet?

Automatic translation:
2 years ago

Hello, I see you've already managed to delete the post. But to be honest it would be best if you leave something like that here, because when a player replies to you and you delete it, it can happen that the meaning of the thread is absolutely torn and sometimes it can be incomprehensible. But why did you want to delete it and did you end up doing so ? I think that whatever happens, it is good that the players know about it and somebody could give you some advice, or you could help the players with your experience. 

I assume that this is about your open complaint about this casino at the moment. You still haven't received a deposit to your player account ? Money from your original account is gone ? 

Jaro
2 years ago
esus

The problem has not yet been resolved...I still have not received the deposit

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Jaro
2 years ago
esus

Sure, you're right.

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yens01467
2 years ago

I hope this issue will be solved soon. Please keep us informed.

2 years ago
esus

I hope so

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