I can't verify my username

Hello, I have a balance to withdraw on a platform but I cannot withdraw it because they do not verify my account, I sent all the documents but I do not have any service in my name with my address and for that reason I could not verify it, could someone tell me If you know any way to solve it??? Thank you!!;

Hi, I would start by asking what casino are you talking about, where are you having problems ? 

However, I see that you are having problems with KYC and you are unable to verify your account. But when you say you have no service with an address in your name what does that mean ? Is there no such document for you or what is the problem ? Please let me know.

Hello, how about they ask me for an invoice for some service where my address is reflected but I don't have one, that's what I need to verify the account

They sent me an email that may be a Wi-Fi bill that I have an electronic bill, I'm going to go to the company to have them print one for me. I think it will be solved there, sorry for the inconvenience and thank you very much in advance!!!!

Hi, so you've come to a reasonable solution with the casino after all. Could you let me know if this document was enough for you and if the verification was successful ? I will be waiting.