How can I make a complaint about a casino

How can I make a complaint about a casino, thank you very much

Hello, you can submit a complaint here: https://casino.guru/complaints

Would you care to share a few details? What's the problem?

Hello Good evening I have a complaint about a casino the fast pay casino no game gives even a minimum profit and I lost thousands normally all the casinos give you and take you away but this one does not

Like the pragmatic provider is a real theft, who regularly checks these providers? Thank you very much

Hello, I can't see any complaint submitted by you. Please check it.

To the matter, did you play with any bonus? Have you passed the verification process so far?

Thank you

The providers need to have licenses as well as casinos so the providers are checked by the licensing authorities.

Hello,

I was completely denied a withdrawal at Dublinbet Casino and my account balance was reduced to my deposit amount of €25.

At the time of my requested withdrawal, the player account stood at €5526.

The following day I revisited the casino and initially saw an amount of over €3526, which then suddenly dropped to €25 after just playing a few games of live roulette at Skylounge.

Not because of lost bets, but because I was actually the winner by doubling my stakes in between. Support has updated me to 5.1.13. referred to the rules of the game.

However, there is nothing about doubling or martingale, which I didn't know at the time I read it, and then googled it afterwards. They call it doubling strategies in the Dublinbet.

As a player, I take the full risk, you either win or lose, at least that's what I thought until then.

The live bets were also accepted by the casino and not rejected, so it cannot be the case that a win is not paid out.

I expressly refer to the text used by the casino in the player regulations and then a text modified by the casino is sent to me, so to speak. I would have given myself an advantage over others.

So far I haven't been able to achieve anything, but I would like to have this clarified legally. I don't know if that has any chance of success. I still find it a rip off because the casino doesn't want to pay out anything and doesn't offer any compromise either.

Accordingly, I cannot recommend it and I can only advise everyone to stay away from it

Dublinbet Casino.

Good evening this casino is unacceptable scammers

I entered to play in the cyberbet casino I won 150 reais when I received it, it was rejected then I didn't know what to do I played everything since I wasn't going to receive it then I made a bet again I won 1500 reais and made the withdrawal and it came refused again asked to wait 3 days to let you know that you need documents but this should be asked at the time of registration and now they are asking for another 3 days I contacted support and they said I have to wait to receive it is fast to pay it is convoluted

Casinos usually don't ask for documents during the registration process. It's a standard thing they ask for it when you try to make a withdrawal. It's simply because many people just create an account in the casino, try to play a bit, maybe use the welcome bonuses, they lose and then they go elsewhere. It would be quite time-consuming for the casinos to verify everyone.

Daniel, I don't know if you're right, I'm not here to judge, but everything would have to be notified beforehand, there's no warning at all. , now you don't know make the withdrawal after three days that comes warning that it was refused that you need the documents and it still doesn't open for you to put what you need a document 3 days to 5 then this stage expires you send another one go another 3 days or 5 it will take a month to receive it, that's right, you can only be kidding, our money is received on time and we receive it when they want to pay it, this is wrong

Look and there's more I didn't get in for a bonus I joined to play with my money I was losing 200 reais the last 26 reais I managed to turn the game around so I want what's mine if you are part of a casino be aware that in the game we are there to win or lose but both sides have to be fair I spent it for me to win I don't depend on the money in the casino do you understand or do you want me to explain it again

Hello,

I would like to submit a complaint against Degen.com, but I cannot find this casino in your database.

Could you please add Degen.com or let me know how I can proceed with submitting my complaint?

The complaint is regarding a removed leaderboard reward and a dispute about wager abuse classification.

Thank you.

Hi. From what I can see, we do have the casino in our database. You probably can’t see it because of restrictions or regulations related to your country.

There are two ways you can still submit a complaint.

The easiest option is to use "Casino is not on the list above" in the complaint form and then provide the casino details there.

Alternatively, you can select another casino that you are able to find in the search bar and clearly explain in the complaint text which casino your case is actually about. Our complaint team can then change it to the correct casino.

Both options should work.

As for your actual situation, could you describe it in a little more detail? What exactly happened and what problem are you currently having with the casino?