hi, playing a bonus on kingmaker (a site where the profile and identity were validated and I had also already made withdrawals) I won €17,000 during a tournament. to ensure that the credit was fully withdrawable I played the initial bonus as per the rules and in fact the credit is currently available in full. according to the level I acquired I can withdraw €800 per day (obviously there is a limit of simultaneous operations which are 3), so since June 2nd I have made 3 withdrawal requests but to date I am still under verification (I would like to point out that it has never happened that within 1 week the withdrawals had never been validated and transferred to my account). I contacted customer service who however, despite saying that they had urged me, did not help me. I am still waiting after almost two weeks and to manage to come into possession of the entire amount with these waiting times becomes exhausting.
