Help don't get my winnings paid out

I have been waiting for my winnings of 100 euros for weeks and I will only put off 3000 euros because they paid it off.

what can I do

At Rich Casino

Hi, what happened exactly? Do you already have your account verified in the casino? Have you contacted the casino regarding your withdrawal?

I won 2500 euros from about 2 months and submitted a complaint to you, it turned out that it was a bonus, I was awarded 100, which I have been waiting for about 1 month.

I then won another 3,000 euros after about 3 weeks back and forth, the whole 3,000 was approved.

I asked if I would get the money you answer 15 working days.

then my account was blocked.

so far i have not received anything and it has been going on for weeks

have already sent my bank statement 3 times.

I wait and wait

I feel lied to myself

I can see you already submitted a complaint regarding this on our website so hopefully we'll manage to contact the casino and help you in this matter. Anyway, I also advise you to contact the casino's customer support since we currently don't know why it takes so much time to send you the winnings.