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HomeForumComplaints DiscussionHello! Casino.guru complaint team! Add Blitz-bet casino to your page because I want to complaint

Hello! Casino.guru complaint team! Add Blitz-bet casino to your page because I want to complaint

2,835 views 9 replies |
1 year ago
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1 year ago

Hello casino.guru complaint team! Please add blitz-bet.com casino to your page because I want to complain about Blitz-bet.com withdrawal problem. My Blitz-bet.com casino account has been verified but they are not processing my withdrawal requests. I made my withdrawal requests on September 29, 2024

Koykkaa94
1 year ago

Hi, the casino is in the process of being added so it won't be long before it will be on our site. 

As for the complaint, you can file it also for the casino we don't have. Just choose any other casino and write in the description about your situation and the specific casino in question, our team will then change it. 

Anyway, did you ask the casino why it doesn't want to process your withdrawal?

1 year ago

I have made three withdrawal requests from Blitz-bet casino on 29 September 2024, a total of 2642 euros. Not a single withdrawal request has been processed yet. From the live chat, I only get the same answers that they will process my withdrawal request soon, but the processing of withdrawal requests has not progressed. My account at Blitz-bet has been confirmed.

Koykkaa94
1 year ago

So it almost looks like aside from a huge delay, which of course concerns you, the casino, on the other hand, is taking it quite well. Oh,..

Maybe it is time to start thinking about the complaint. Don't worry, the casino has not been reviewed yet, do what you can to get the matter resolved. What do you say?

Koykkaa94
1 year ago

Thank you for your answer. We give the casinos 14 days to resolve the withdrawal, so I would try to give it a few more days. If still nothing changes and they keep telling you the same thing, then I would proceed to file a complaint. In fact, I would be nervous already if I didn't get any relevant information, especially when you say you are already verified. Still, I would wait a little longer.

Anyway, did you play with the bonus or not?

1 year ago

Fraud! Blitzbet Casino

My withdrawal has not been processed for four days. I have contacted live chat 20 times and each time I get the same excuse: 'The withdrawal is being processed'. Yet it still shows as pending. This casino is 100% scam and fake in my opinion. Be careful people!

Automatic translation:
6 months ago

I'm writing to you for the last time before taking legal action. For over two months, I've been repeatedly requesting the withdrawal of my funds. However, not only have I received no response, but you continue to ignore my multiple attempts to contact you, thus violating your own policies, current regulations, and good business practices.

Your systematic refusal to allow verification of my account and the subsequent blocking of my withdrawals constitutes, in my opinion, an act of fraud and deception, and I therefore reserve the right to take the following actions:

Filing complaints with online gaming regulatory authorities.

Formal notification to consumer protection agencies.

Filing a complaint for fraud with the corresponding judicial authorities.

Public dissemination of the situation through social media and forums specializing in online fraud prevention.

I grant you a maximum and non-extendable period of 48 hours to:

My account verification is completed immediately.

Authorize and execute the full withdrawal of funds belonging to me.

Please send me a formal response with details of the actions taken.

Otherwise, I will initiate the appropriate legal and administrative procedures without further delay. This email will serve as documentary evidence of my good faith and of your company's lack of response.


SINCERELY DAVID BLANCO

Automatic translation:
Bdavid_02
6 months ago

Hello, just a kind note, if I may: Casino Guru is certainly not the casino in question, so I just wanted you to know that if this sort of statement or ultimatum is meant for a concrete casino representative, it won't be noticed here.

Given your active complaint, I recommend that you send this to Lolly Bet Casino instead. Is this where the problem occurred, by the way?

Edited
1 year ago

Hi, the casino is in the process of being added so it won't be long before it will be on our site. 

As for the complaint, you can file it also for the casino we don't have. Just choose any other casino and write in the description about your situation and the specific casino in question, our team will then change it. 

Anyway, did you ask the casino why it doesn't want to process your withdrawal?

5 months ago

Thank you for this tip!

Dempseyroll
5 months ago

Yes, but they've stopped responding to my messages for two months now. At first, a bot responded, but now they don't even respond.

Automatic translation:

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