HomeForumComplaints DiscussionGolden lady casino non payout

Golden lady casino non payout

2 years ago by ashermasher76
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4,603 views 14 replies |
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2 years ago

Just wondering how many other people on here have had issues withdrawing from this site and who, if anyone, has managed to obtain their funds. If so, how ?!

2 years ago

What is the issue?

I personally have had nothing but poor experiences with these providers.


MWAH!

JASWIV

xxx

jaswiv
2 years ago

Pending 4 weeks on a 1k withdrawal....they have stopped answering emails and live chat just keeps going around in circles with crazy excuses.

2 years ago

No-strings-attached casino Golden lady.

I deposited an amount to withdraw the bonus more than 8 days ago and nothing..

How to proceed?! , he doesn't even want to talk in the chat anymore, he says he's going to send an email and nothing...

How angry 🤬🤬

Automatic translation:
Vanessakkiss
2 years ago

Hello,

has your account been fully verified yet?

Radka
2 years ago

Yes...it's all right.

Automatic translation:
Vanessakkiss
2 years ago

Ok, did I get it correctly, that you're waiting to get the deposit bonus? Or is it about pending withdrawal, please?

I can't think the point up out of this:

"I deposited an amount to withdraw the bonus more than 8 days ago and nothing" To withdraw a bonus?

Furthermore, can you access your casino account?

Edited by author 2 years ago
2 years ago

Has anyone actually gotten paid from goldenladycasino? I have 3 pending withdrawal requests and they stay in the "requested" status. They are screwing with me, the same standard responses in the chat and no real contact information to legitimize an actual company. Does it help to complain to the Curacao gaming thing?

beccafrench1221
2 years ago

Hello, I am sorry for your difficulties. How long are you waiting, please? I mean when did you ask for the first withdrawal? And is your account fully verified?

Do I understand well, that you are not able to communicate with real person, but just with the automatic replies? Thank you

2 years ago

No it's a live chat, they just give the standard scripted responses that the finance department will update me via email.

I requested the payout on November 16. They said it could take up to 10 days.

I had been asking if my account was fully verified but no answers until yesterday that they confirmed it was verified. (And where I have proof that they confirmed it)

I think I'm most frustrated because I've since won 2 more times. I have the $80 that was requested on Nov 16. $50 I requested on November 18. And a 3rd payout of $100.

I keep winning but I need to get paid so that I know whether or not I should continue to gamble with this casino.


beccafrench1221
2 years ago

Hello there,

if your account has been already verified, and the casino is not able to let you know what seems to be the matter with your withdrawal, I would submit a complaint. It's a good call in case you feel that the casino is not cooperating so the problem seems to be far from solved and you can't progress on your own.

Check it out here



beccafrench1221
1 year ago

Hey beccafrench1221 I was just wondering what is current status? Did they ever pay you?I hit big to for like 2 grand it's been over 2 months they haven't paid me yet keep saying it coming

1 year ago

Do you check reviews and rating before playing at the new casinos? Or you were involved by the attractive bonuses?

1 year ago

Unfortunately, I did not check the reviews on this casino. I usually play on a different site. But I decided to check this one out one night when I was bored. Thankfully I only spent $25. I don't play with bonuses so I was not attracted by that. I won't make the mistake of not checking reviews again. I play on the same 2 or 3 online casinos and I have never had any issues getting paid until now. So in the future I will stick with what I know.

cherylwelch80
1 year ago

Cheryl

Apparently when I made the $25 deposit to verify my accounts , I did not play through the requirements of that amount. I just spun a few spins and then put in the withdrawal request for $80.00.

I didn't get this information from them until late January . I had chatted with support very often thru those 3-4 months & I was giving it one more shot!

Good luck, I feel like they may actually payout eventually but you have got to watch those playthrough requirements on deposits also.


Rebecca

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