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HomeForumComplaints Discussiongambiva casino deleted my account

gambiva casino deleted my account

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1 month ago
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1 month ago

Hello,


After I attempted to request a withdrawal on https://gambiva7.com, my account was suddenly blocked or deleted. I can no longer log in, and I have not received any explanation for this. My account had just been successfully verified, and right after my withdrawal request was rejected, I lost access completely.


I am requesting that my account be restored with my funds still available, so I can request the withdrawal again.


Has anyone else experienced this issue, or knows how to resolve it?


help me.


ssecrett
1 month ago

Hi, since you didn't find out why your account was blocked or what exactly happened, it's a shame. I would say that's probably the most important part of the whole story, but never mind.

I would recommend filing a complaint with us and we will try to investigate what might have happened.

Were you playing with a bonus or can you think of any reason why the casino might have blocked your account?

1 month ago

Hi


I received an email stating that my account has been blocked, but no clear reason or explanation was provided. I would like to formally submit a complaint regarding this matter.


Please investigate why my account was blocked and provide me with detailed information and clarification as soon as possible.


Thank you in advance for your assistance.


Kind regards,


ssecrett
1 month ago

Our complaint team will review your case after you submit a complaint.

Please let us know if you experience any issues with the process, for sure.

1 month ago

I’ve already tried doing this, but the casino doesn’t appear in the list, so I wasn’t able to submit a complaint.


ssecrett
1 month ago

That is no problem. You are unable to see the casino on the list because of your country's restrictions, actually.

Just choose any casino from the list and explain to our team which casino does the complaint really belong to. We will fix everything.

1 month ago

i will. thanks

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