Felicibet casino I don't know if it pays

It takes them several days to pay me.

Does anyone know?

Does anyone know?

Could you tell us more about the issue you experience, please?

Start with the whole name of the casino, for example. Even posting the URL could help.

He probably means the Felicebet casino. www.felicebet.com

Apparently a sister casino of Wikiluck. A total rip-off! I deposited €100 there today using a Cashlib voucher, and these crooks didn't even credit my deposit. Support is a disaster, a complete waste of time! I EXPRESSLY WARN AGAINST THIS CASINO!!!!!!

Maybe, but it would be good if the player confirmed that this is indeed the case and that it is the casino.

But let's get back to your experience. Did the casino say anything about you still not having your deposit? Maybe it just takes some time for you to receive the money. If this does not happen, you can contact us so we can try to help.

I've been waiting for €5000 from felicebet115.com for a week now. I'm almost 100% sure it's a scam casino because they even wanted a notarized copy of my driver's license for verification, and they got everything from me. Suddenly, no one is responding anymore, emails are only answered with standard replies (please be patient), and my money still hasn't arrived.

Hi, I don't envy your problems at the casino. 

But let's take it one step at a time. As I understand it, you are currently undergoing verification, so did you send them a notarized copy? The thing is, this process must be completed successfully before you can withdraw your money, so if that hasn't happened yet, that may be why you don't have it yet.

What did you ask them via email? 

If you continue to have issues and 14 days pass, our team will contact the casino soon since you have an open complaint.  

I've already tried to get a payout four times, and each time some document was missing. Regarding the notarized driver's license, they said it was the last document needed for the currently outstanding payment of €5,000. I sent it, and since then I haven't received any feedback other than the standard automated replies saying "please be patient!"

I asked in the casino chat today, but they couldn't answer almost any of my questions except that my account is "fully verified." They don't even know if my notarized driver's license has arrived!

Everything is very suspicious!

When did you send them a notarized copy? Can you see somewhere in your profile whether you are verified or not? Live chat may not know everything, and another department is mainly responsible for checking documents.

As I said, if you continue to have problems, our team will try to help you, and I believe they will be successful. 

They've had the copy for about 5 days now, and ever since they got my copy, I haven't received any real response.

I can't see in my profile whether I'm verified; there's no such thing.

Have you had any experience with the casino? And how did it go?

Hello, I wish I could say something more positive, but I guess we have to wait for the casino to come up with some explanations. I read your latest posts, and to be honest, I'm not convinced you did enough.

I know it is frustrating, but for now we can really only wait for the casino to put things together and hopefully soon enough come with a follow-up.

ThTs the last info i have since then there is nothing more... no Reaktion to anything anymore

Dear Marcin,

Please be informed that your documents are sufficient for the moment.

Should any additional items be required, we will contact you accordingly.

In regards to your withdrawal request, please expect feedback from our Payments team soon.

Kind regards,

Kennedi | KYC Team

According to that email or message, it seems to me that you could have been verified, so the casino just needs to check and then you can withdraw. As Radka said, you will need to be patient, and I believe you will have your money soon.

Hi Marcin, quick question - did you receive your payout? I'm currently having the same problem...

Hello, can you describe your situation a bit more?

Maybe we can try to assist you.

I wanted to know if Marcin had received his payment on [date].

Can I open a case with you and can you help me with the Felicebet casino?

According to the complaint I saw, which was closed as resolved, the player confirmed that they had received the money.

I asked you to explain your own situation in a little more detail so that I could determine whether we might be able to help. Please describe what happened, and we can look at it together to see whether submitting a complaint with us would be the appropriate next step.

Hello Jaroslav,

Thanks for the feedback. Yes, I'm a different player and I'm having the exact same problem with Felicebet.

Here is my situation:

I requested a withdrawal of €1,500 on October 22, 2026, which has been stuck in "Pending" status ever since without any official response from the casino.

The bonus was offered and credited to me directly via email by an affiliate manager (Jennifer) – there was no mention of terms and conditions or maximum stake limits at any time.

At the instruction of the finance team, I even had to deposit another €100 so that my withdrawal could be processed at all. I made this deposit.

Now they are attempting to withhold the payout due to an alleged, unintentional bonus violation, while the casino is not responding to emails directly.

I have all the emails and screenshots as proof. Would it be possible to file an official complaint about this, and what are the chances of success?

Thank you so much for your help!

I sent this to the casino via email:

Dear Management and Finance Team,

I am contacting you directly to clarify my outstanding payment of €1,500 and the internal review, and to present my point of view.

I was unaware that the wagering limit had been violated while using the bonus. However, I want to emphasize that this was completely unintentional: the bonus was offered and credited to me directly via email; I was referred by someone else. At that time, I was not informed of any specific bonus conditions or warnings regarding the maximum wager, and in the heat of the moment, I simply wasn't aware of the limit.

Regarding my history with affiliated brands: I was a very active and loyal VIP player there for many years, making high deposits. The disagreements at the time arose from misunderstandings and situations where I received poor advice or was misled – this has nothing to do with my loyalty and fair play here on your platform. I made a mistake, and we can undo it if I could!

I have fully verified my account with you, deposited real money, and am thoroughly enjoying playing here. To show that I'm serious, I made another deposit today.

Therefore, in the interest of customer satisfaction and goodwill, I kindly request that you review this case favorably, considering my many years of casino experience, my cooperation, and my recent deposits. I would be very pleased if my withdrawal were approved and I could remain a valued player.

Thank you for your time and the fair review.

Best regards

And

Dear Management, KYC and Finance Team,

In addition to my message yesterday, I am sending you the complete written documentation from my account manager Jennifer (Luxury Affiliates) regarding my account and bonus.

As you can see in black and white from the documents:

Images 1 & 2: The bonus offer was presented to me directly via email and credited to my account – at no point was there any mention of terms and conditions, restrictive betting limits or maximum bets.

Image 3: I was officially asked by the finance team, via my supervisor, to make a deposit of €100 so that my withdrawal request could be processed – I complied with this request immediately.

I have always been transparent, apologized, and expressed my strong interest in remaining a loyal player! And that still stands ;)

Please take these official documents into account when reviewing my outstanding payment of €1,500.

Thank you very much and best regards,

Franco