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HomeForumComplaints DiscussionDaily SMS sending with promotions

Daily SMS sending with promotions

2,421 views 8 replies |
1 year ago
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1 year ago

Good morning, I receive daily SMS with advertisements from casinos in which I am not registered. I have contacted each one and they tell me that they do not send them, that they are sent by third parties. Even if I block it, each time they send it with a different number, so it is impossible to block. Among them are Román Casino, Need for spin, Gransino, BDMnet, RTBet, Fortuna Plus, Ritmo Oro, among many others. Most come from a 611 or a 601. What is the way to report these shipments, please?

Greetings and thanks

Automatic translation:
edelweissastur
1 year ago

Hey, quite an unpleasant moment I would say. Have you tried calling the operator to see if something can be done to stop getting such text messages ? That's probably the first thing I'd try. 🙂

1 year ago

I have called, yes.

Automatic translation:
1 year ago

And the only option is to block the number, but every SMS you get is a new number.

Automatic translation:
edelweissastur
1 year ago

I thought about creating a new number but that is probably not the easiest choice in many cases. So the operator wasn't able to recommend anything else, yes ? Then I guess there are not many options what to do. 

I was thinking that if it's not a lot of casinos where you play , maybe unsubscribe from such things but I don't know if that will help 100% either, that's just what I was thinking. 

I hope you'll be able to sort it out somehow.

1 year ago

Good morning

I'm not even registered with them, so nothing to cancel.

Automatic translation:
edelweissastur
1 year ago

Not even in any sister casinos ?

1 year ago

Not even

Automatic translation:
edelweissastur
1 year ago

Then I am not sure what else I could advise. I know that a player also wrote this once, but it was sent to his email. Also from casinos where he was not registered. But eventually he managed to block it. If even the operator can't help you, then all I can really think of is to get a new number. 😕

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