Cybercoins Casino does not complete kyc and withdrawal 219 USD (page 2)

Hi, did you tell the casino that it's not possible to get something like that from these apps and if they could use an alternative? Is that the only thing you need to verify? How long have you been trying to do this?

Let me know please.

I'm sorry, but could you be more specific with your request, please?

Hello, if you mean the posts you wrote, you can delete them yourself. You didn't have a complaint against this casino, so do you think you want to delete the previous ones? If so, unfortunately we won't delete those, but maybe we can make them private. 

As for the problem you had here, how did you solve it? I would say that the best thing would be not to delete such things because the fact that it occurred and was solved can be good for the players but also for the casino itself, that it reacted promptly and helped you, don't you think? 🙂

Hey guys, that doesnt sound good. i wagered the bonus too and no ive got 320€ on my account. sure a deposit is normal... i tried the cryptodeposit via revolut and they blocked the directly theire wallet, because it doesnt fullfill standarts...the manager told me, he never saw that before... i could try it again via coinomi or anything else...but now im scared because of your comment-.-

320€ would mean a lot to me...should i try????🙁((

Hmm, how much do they want you to deposit? The casino has a rather low safety index already, which is 4.9, which would tell me that I wouldn't deposit there if other players were having problems. 

I'd also be interested in what I'm asking because I'd be careful based on that as well.

I'm waiting for a withdrawal, but after reading you, I'm not too optimistic.

If anyone is still thinking about playing at this casino, just run away, it's not worth it.

May I ask how long you are waiting, though?

4 days.

Hi, did you finally manage to withdraw your money?

Hmm, 4 days are not so bad yet, considering that it was also a weekend, but with the casino having a pretty low safety index, I would probably be worried too. Especially if you had a chance to read up on this casino. 

If you don't get the money, you can certainly try to ask our team for help, I wonder if the casino will cooperate. 

Anyway, did the casino need anything from you or not? I mean, like, documents and stuff.

I've already submitted all the documents they asked for, now I just have to wait.

Do you know if any user has received their money?

So far we can probably stick to what we read here. I was checking if the casino has any complaints and so far they have one against them where they haven't responded for a week, so I guess I would say no. 

So I'm very curious to see how it goes for you. 

Please, whatever new information you have, let me know for sure. 

There are users who complained and then stopped responding after a while.

I hope it was because they finally got their money.

I've been asked for a 25 euro deposit to verify the account. This is the first time I've been asked for something like that.

Honestly, I don't feel like putting more money into this disreputable casino, what would you do?

Well, that's the problem, they didn't find out if they got the money or not. 

As for the deposit, do they want some kind of verification deposit? If so, that would not be strange to me because almost every casino does that to verify the payment method. I wouldn't be too sure how it would work at a casino like this though. Anyway, what I will say is that if you don't do that, you won't get any winnings. 😕

When playing at the casino, I've already made a deposit. Proving that the crypto wallet belongs to me should be enough.

I don't understand the need to make a new deposit.

Yes, and that's exactly what I would find strange and I would rather not risk it, although I don't want to convince you of what you should do.

Their approach is as follows: they cancel the withdrawal and send the same message over and over again.

I don't think they have any interest in verifying my account.