ForumComplaints DiscussionComplaints tikitaka casino

Complaints tikitaka casino

1 month ago by xriskok8
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1 month ago

Good evening, a few days ago I trusted tikitaka, I played a few times and it ate up all the deposits I made around €150 in total, once I sent a message in the chat asking if there is an offer for my account and you replied that there is still the first deposit offer welcome bonus yesterday I put 20€ and I asked the live chat to give me the first deposit offer I started to cash out after you credited me with the bonus the first deposit offer I asked for and when I cashed in the money you requested while I was at €600 they left my account with €100 without any information without knowing the reason so we have and say I asked the chat for the first deposit offer

below I list with photos:

what bonus was I credited?

16:30 welcome bonus

How much money did I have in a spin before the spinning ended

17:59:43 (was 580.9)

17:59:45 there is €100 in the account


I also put the conditions of the first deposit offer

filefilefilefile

Edited by author 1 month ago
Automatic translation:
1 month ago

First deposit bonus conditions: filefilefilefilefile

Automatic translation:
xriskok8
1 month ago

Hi there.

I also checked the complaint you submitted earlier, and it seems we could not find any indication why the winnings should be capped like this. Expectadly, Tomas will look deper into the details provided and I presume he will contact the casino in order to get their explantion. I would expect that much under such circumstances.

I imagine it must be frustrating surprise for you, but don't worry, Tomas is on it.

Please share any updates you have, just in case we miss it. Thank you.

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