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Complaints tikitaka casino

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2 years ago
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2 years ago
grus

Good evening, a few days ago I trusted tikitaka, I played a few times and it ate up all the deposits I made around €150 in total, once I sent a message in the chat asking if there is an offer for my account and you replied that there is still the first deposit offer welcome bonus yesterday I put 20€ and I asked the live chat to give me the first deposit offer I started to cash out after you credited me with the bonus the first deposit offer I asked for and when I cashed in the money you requested while I was at €600 they left my account with €100 without any information without knowing the reason so we have and say I asked the chat for the first deposit offer

below I list with photos:

what bonus was I credited?

16:30 welcome bonus

How much money did I have in a spin before the spinning ended

17:59:43 (was 580.9)

17:59:45 there is €100 in the account


I also put the conditions of the first deposit offer

filefilefilefile

Edited
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2 years ago
grus

First deposit bonus conditions: filefilefilefilefile

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xriskok8
2 years ago

Hi there.

I also checked the complaint you submitted earlier, and it seems we could not find any indication why the winnings should be capped like this. Expectadly, Tomas will look deper into the details provided and I presume he will contact the casino in order to get their explantion. I would expect that much under such circumstances.

I imagine it must be frustrating surprise for you, but don't worry, Tomas is on it.

Please share any updates you have, just in case we miss it. Thank you.

1 year ago

This casino is a SCAM! DO NOT.. I repeat.. DO NOT SIGN UP TO THIS UNLICENSED CASINO! 

I myself have been scammed by them. 

They prey on the vunerable by sending enticing emails & texts.. but please don't trust them. 

After I did my research, I realised the casino is unlicensed & fraudulent. You can't access the T&C's unless you sign up.. Its a complete scam. 

I am warning everyone I can .. protect yourselves & Do your research

bridie7992
1 year ago

Hi, I'm sorry for the situation you've gotten yourself into. But could you describe it somehow and tell me how the casino scammed you please? It's pretty general what you're talking about, so it would be good to be more specific and we'll see if we can help you.

2 months ago
itus

Hi, can I withdraw the money I won on TikiTaka?

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2 months ago
itus

How do I withdraw via bank transfer?

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Hermano
2 months ago

Hello, the casino should explain the possibilities to you. Are you facing problems with withdrawal? I suggest reaching out to casino support in the first place.

2 weeks ago

Why hasn't anyone replied to my complaint?

pampa123
2 weeks ago

Unfortunately, that’s sometimes how it goes. Not every casino communicates with us or is willing to cooperate in resolving every case.

Of course, the ideal situation would be for every casino we contact to communicate with both the player and us and make a genuine effort to resolve the issue. But unfortunately, that isn’t always the case.

That’s also why I think it’s useful to do some research before choosing where to play. You can check the casino’s overall reputation, its complaints, how those complaints ended, and whether the casino generally responds and cooperates with us.

That way, when deciding where to play, you have more information to base your decision on and a better idea of how the casino has handled problems in the past.

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