HomeForumComplaints DiscussionCoinCasino closes account after withdrawal/KYC verification

CoinCasino closes account after withdrawal/KYC verification

112 views 1 reply |
23 hours ago
|
Add post
7 hours ago
deus

Hello!


I had deposited approximately €1200 into CoinCasino and wanted to make a withdrawal at €4200. I was then asked to verify my identity, which I did.

Within a short time, logging in was no longer possible and my account was closed.

Unfortunately, I made a typo in my email profile (.coim instead of .com), so I cannot receive emails from CoinCasino.


No one is responding to my requests in the live chat, so I urgently request support here.


Thank you

Automatic translation:
zkzk49
7 hours ago

Hello, I understand it's not an easy situation, and I'm glad you found our website. Lodging the complaint request was a good call and I guess the mediators will tell you more about what can be done. First of all, the complaint request needs to be reviewed, so please give my colleague some time to get back to you.

Add post

flash-message-reviews
User reviews – Write own casino reviews and share your experience

Follow us on social media – Daily posts, no deposit bonuses, new slots, and more