Anyone here have experience with casiny and issues with withdrawals. I have been playing for 2 yrs now and almost lvl 7. I usually push about a 1000 a month so probably not as bigger player as some. Over the last 2 years I am verified and done heaps of deposits and withdrawals. I have had 3 verification checks in that time where they want me to resubmit my id and bank details etc and all been fine. On the 25th and 26th October I did 3 withdrawals. 2 for about 500 and the next day did 1000 withdrawal. The 2x 500 came through in a couple of hours. The 1000 didn't. I waited 2 days and sent support a message. They said I should have to wait 5 says minimum which I did still nothing. Contacted support again and they said they will escalate it to the appropriate team. I received a email back saying the 1000 was credited back to my casino account and I should try withdrawing again. For the last 5 days I have tried withdrawing and each time I do I get denied in casiny after 9 hours. Each time I get denied I go back to support show them screen shots of previous discussions and the denied and each time they just say it's been escalated to the appropriate team.
The first time I tried to withdraw the 1000 it showed approved and paid on casiny but never hit my account. After the refund every withdrawal now just says denied. They won't tell me why it's denied or give me any reason or solution to rectify. They just keep saying it's with the appropriate team. I am also on cooked.com and stake and have never had any issues and the support on those sites has been helpful. I never use any deposit bonuses or anything else. What can I do or who can help. It's been 2 weeks now
