Hello
Why does the Casino Guru team always need exactly 7 days to respond and not even sooner
Not everyone, but the one I have answers exactly after 7 days or 2 weeks?
I sent an email to a team member 2-3 weeks ago and haven't received a response yet?
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Hello,
There is just one answer for all your questions. Since the number of submitted complaints is rising almost each month, my colleagues have already reached their limits; they just do not have enough time to respond to every email or update every complaint sooner. I'm sorry, that's basically it—see the numbers for yourself.
Use Google lens to translate it, please—players from your country may very likely only see complaints submitted against the GGL-licensed casinos. Just a fragment.
Kindly be patient. There is no way to speed it up, I'm afraid.
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