Hi, what does it mean that the casino has reset your account ? Do you mean the money disappeared or something else ? Could you describe it a bit more so I can be sure and try to help if possible ?
Yes, that's right, and when I contacted the contact department for 24 hours, they make me finish a round of a certain game, that one round was not completed.
they make a fool of me and play tricks on me
But I still don't know if I understand it correctly. You say they let you finish a round of the game but it wasn't finished. Does that play any significant role in this case?
Of course, if you think that the casino has taken your money unfairly and you don't know where to go, I would recommend that you open a complaint here on this link and our team will try to help you if possible.
Fingers crossed. 🤞
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.