Bobby Casino doesn't pay! I played the bonus there, met the bonus conditions, and wagered the money.
And then I won 1,600 euros and wanted to cash them out. (I'm already verified) You want me to deposit money first before I can make withdrawals. And they don't want to pay me the money I earned with the bonus balance, because I live in Germany.
So have you made the required deposit? It's a common thing that you need to deposit first in order to be able to withdraw you winnings. You'll register a new payment method using your deposit so they'll be able to use the same payment method to send you the winnings.
Anyway, you also say that they didn't want to pay out the winnings because you live in Germany. According to our information, they accept players from Germany so there shouldn't be an issue with it.
Sure, I've met all the conditions that need to be met. They only said to me, since I live in Germany, that they don't have to pay me anything. Because there would be no bonus in Germany.
Just sad that you offer casinos here where you don't get any payouts and you have to sound like shit because the bonus would not be available in Germany. Then offers bonuses that WE GERMANS can also play.
Bobby Casino has a rating of 4.3/10 on our website. We definitely wouldn't recommend anyone to play there. When you look at our review, you can read that we say the casino has a bad reputation and casino operates without an official license! https://de.casino.guru/bobby-casino-rezensionen
Our website is a database of all kinds of casinos. It also contains "zombie casinos" with a rating of 0.0, which are basically scam companies accepting players' money without paying out any winnings. If you find an online casino and you're not sure whether it's good or not, you can use our website for the reference. If you realise that the casino has a bad reputation, but you still decide to play there, it's your decision.
If you're not satisfied with what you've been told me the casino, you can submit a complaint on our website and then we'll try to help you. https://de.casino.guru/beschwerden/einreichen/1
Same thing happened to me, with their $200 bonus chip, wager requirements were $6000, I wagered $24000, send verification, one customer service advised me it is ok, until they rejected it stating due to Legal country restrictions now Australians are able to play the bonus but cannot withdraw any winnings from it,
Unless I deposit my own money and win , then I can withdraw winnings.
The documents they provided me instead of showing issues with Australia, basically stated there's no issues with bonus winnings withdrawal.
Just plain crooks stay away!!
Hello there.
Well, I must say the post written by Daniel one year ago still contains handy tips. The rating has been lower, so I can confirm the casino is still considered unfair, check it out for yourself:
https://casino.guru/bobby-casino-review
Two complaints are currently open, and six have ended as unresolved. Still, I would take the chance and submit the complaint now.
Use this link to make it happen:
https://casino.guru/complaints
What do you think about that?
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