BlackDiamond Casino and affiliates

good morning to all

I had an account at the BlackDiamond casino and several of its subsidiaries, I don't know if they are the same group, but if they have the same web design, with the same games and the same offers

7Spins; Casino Moons, Paris Vip, Winnerama, Bondibet, 7reels, Winward, Tangiers

In all of them I asked for the welcome bonus with € 10 + Free Spins, in all of them I won, with withdrawals of € 80, € 100 the maximum withdrawable with the bonus, up to € 520 from casino Moons since these were two bonuses.

The fact is that after withdrawing, my accounts were closed

When I logged in, they informed me that they had ended their relationship with me and wished me luck

Even in friendly casinos like Spartan Slots, who had an account, but had not logged in, they also closed the account

My question is, is this normal, can you do it?

I was not accused of voucher abuse, they did not send me an email with an explanation

If you had a very simple tactic, play the free spins in the SugarPOP slot, and then MonsterPOP, and if it made a good profit to play the rollver with slots like FruitZen, KawaiiKitty

If someone else has happened to you, tell us about your case

Thanks for everything and best regards

Maybe they just see that you come to their casinos only for the bonuses, but then you don't play there anymore so they decided to close your account. There are also casinos that state in their terms and conditions that you can take only 1 no deposit bonus in all of the related casinos (you have to choose only 1 casino and take the bonus, you can't do it multiple times).

You say you won - did you get the withdrawal from them?

It happened to me exactly the same.

What's more, my country is blocked from accessing all this group of casinos.

If one accessed a bonus in one of them, the casino should block and not credit bonuses in other casinos of the same group, in case they have that requirement of being able to request only in a casino of the same group.

This is a constant failure of the casinos.

They should not allow access to the bonuses if they have as a rule to receive bonuses in only one casino in the group.

It is a waste of time for players who kill themselves meeting the wagering requirements so that later, when trying to withdraw, they tell you that you cannot because you already accessed a bonus in another casino in the group.

If I got the withdrawal, it was long, in some more than others, but they paid

But the account closure was two, three days after the withdrawal

Fewer Moons casino that followed their own welcome bonus offer (they offer three welcome bonuses)

I do not know to what extent they can accuse me of bond abuse, at least one by one

As you say, if it is a group and you can only take a bonus from a casino, I see it unfair, but nothing to object to this policy

Greetings and thank you

But in this case I withdraw my winnings without problems, due to abuse of bonds.

They took away the excess over € 100 (profit limit), as I was withdrawing a closed account, but I could still play in the casinos that had a balance, withdraw and close the account. So until I could no longer enter any casino of the group

I think they just decided that you have no value for them as a player (and you would probably cost them some money on bonuses) so they closed your accounts. They have right to do so if they paid you your winnings. I know it may doesn't sound good to you, but they're a private business so they can decide who'll be allowed to play there.

Some casinos do a different thing. They let the accounts open, but they exclude you from all bonuses.

It sounds extremely unfair to close the account of a player who is not profitable for the casino ... I have not played with them, but I certainly no longer have such plans. If this is a policy for them, very unfortunate.