So i deposit 20 $ on betandplay 3 days ago after playing here and there i ended up with 21 $ i withdrawal it.
After a torture with KYC i finally made it. i tried to cashout but im waiting since 3 days now.
chat is allways saying that its still in progress. they ask ing me dumb q uestions l ike "do u think u have a problem with gambling?"
holy shit i just want my money! Dont play on that casi no
Same experience here. Only photos with ID card and elbow visible, if after 15 tries one is accepted, something new comes the next day, ID selfie with note, in handstand with left eye closed, etc.
Worst verify experience ever.
I've been waiting for my money for 10 days, the site is the biggest scammer club!!!!
Don't play there.
Not sure how the KYC looks for players from different countries, anyway, if you feel you could use some help, browse this guide focused on free complaints:
https://de.casino.guru/beschwerde-loesung-anleitung
By using this link, you can create your own. We allow all casinos 14 full days to verify the account fully + to pay out the winnings, but it never hurts to be prepared.
I'll leave the decision to you it's just a suggestion.
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