BC Game NEW MANAGEMENT?

Ive been muted permanently for sharing Roller coin and pipeflare referral address... i did this once and got banned permanetly , i have appealed but my appeals were met with mockery and disdain also there is no precise proof they can show me or precise reason, the moderator banned me and thats that.

The most recent complaint i have is them changing minimum deposit limits and increasing them over night with no prior notification what so ever.

their support is amongs the worst ive had the displeasure of getting to deal with.

If i wwre to give my opinions id have a lot of bad things but all that i can do is state facts.

I have crypto not credited , i have supplied hashes and all they requred multiple times and each time i get ditched by them not replying for hours and then after hours ending the chat stating i had no activity and chat closes

Do I understand correctly that you've been banned from playing at this casino for that? Right?

So, sorry for asking, but how come that you can actually continue playing there? Or did I get it wrong, perhaps?

Also, do you mean your deposit was not credited to your casino account? Have you solved it at the end, though?

I would say that the best way to solve this kind of issue is to contact the support by email, not live chat, though. Have you tried it?

I have contacted support many times, i was not banned from the casino, i was just muted permanently so i cant talk in chat. or compete .

I have four deposits of Raven coin not credeted due to the minimum being increased over night.

The support is not supportive at all and are slackers who dont care

Okay, I understand now. Thank you.

So, the casino changed the minimum deposit, and you haven't noticed and depositted. Have you tried to get the money back from Raven, though? Is it even possible?

Sorry for asking, but I'm not very familiar with this payment provider.

My last conversation with BC game support i explained that i did not iknow of the increase because i never go to the deposit p[age as ive been mining into my RVN wallet at the casino for more than a year now, the response i got was that they are sorry for my loss but the deposits were made after the minimum deposit was increased and if there was anything else that they could help me with....

Its actually a wimsicle amount not even money so little is the value so im over it , im afraid to deposit there now though, wich renders all my funds spent to get level up for benefits are all for naught ... the prinsiple of the story though is the thing thats rotting at my core i lost nothing but what happened is valgur and im not the only one i see people crying in chat waiting for dAys now for their deposits ,

have new people taken over bc game because it feels like criminals running the show and just doing what they want and there is no one to stop them ..

So from now on, just make sure you check the terms every time before you deposit. What do you say?

I know that it is a bit nervewracking, but at least you will be safe.

Our data team updates all casinos in our database frequently, so if there will be some news, we will sure post it in the review.

Hello, I made a deposit of 0.3 SOL, and after it was credited, I played a slot game and reached $2,300. The problem is that when I withdrew 1 SOL as a test, everything went fine. However, right after that, when I tried to withdraw my winnings, I saw that my account was suspended!

I have already completed the advanced KYC verification, and it has been accepted, but the live chat keeps telling me to wait 24 hours, and nothing ever changes! I don’t want to keep my money in the casino because I might end up losing it, and I’m at risk of that happening. Please help me

Hello, I made a deposit of 0.3 SOL, and after it was credited, I played a slot game and reached $2,300. The problem is that when I withdrew 1 SOL as a test, everything went fine. However, right after that, when I tried to withdraw my winnings, I saw that my account was suspended!

I have already completed the advanced KYC verification, and it has been accepted, but the live chat keeps telling me to wait 24 hours, and nothing ever changes!

Hello,

Try to calm down, please. If we are about to help you, I guess we would need a few more details, so try to strip the stress off if you can manage that.

Now to the problem: Have you received any kind of follow-up? Are you certain no further info regarding your suspended account has arrived? Obviously, the casino needs to investigate something, though I imagine it does not sound very cool; wait to get the result, please.

Come back with every update you have so we can see what is going on. First of all, we must understand what you are facing from the casino's point of view.

hi I made a deposit of 0.3 SOL once credited playing in a slot I got to $ 2300 the problem is that when I withdrew 1 SOL to do a test everything went well. Immediately after as soon as I wanted to withdraw my earnings I saw that my account was suspended! I have already done advanced KYC and it was accepted but the live chat always tells me to wait 24 hours and nothing ever changes! I don't want to keep the money in the casino because then I lose it and I'm going to face this risk. Please help me translate into EnglishÂ

Try not to lose the money, please. Is your account still suspended? I thought you couldn't access it.

BC Game under new management? That could mean big changes ahead. Let’s see if they focus on better security, faster withdrawals, and more player-friendly policies.

It's just that this thread was created 10 months ago, you know. 🤷‍♀️