Banned country request for reimbursement of 4000 euros

Hello, I was in Vances in Albania from 08/30/2023 to 09/7/2023. I decided to register with jet casino, I played a little during my stay in Albania. On the 7th I returned to France, jet casino being banned in France I continued to play, while my access should be cut off in France, I request reimbursement of the sums lost from the 7th which is 4000 euros. Can you help me please

I'm sorry but you are not entitled to a refund:

(https://casino.guru/jet-casino-player-demands-a-refund-for-playing-in)

"Since the casino has not blocked your account due to France being a restricted country and none of your money has been confiscated because of it, I'm afraid there is nothing we can do now to assist you. From our point of view, the players are not eligible for deposit refunds, when the casino allows them to register and play even if they are from a restricted country. The real issue would arise if the casino were to seize funds from players residing in restricted territories, who had registered and deposited with true and accurate personal information.

Furthermore, Jet Casino operates under a valid Curacao license, so they do not hold any information regarding players self-excluded in France. Therefore, unless you specifically requested exclusion from gambling at this particular casino due to addiction, I must regretfully inform you that you do not meet the criteria for deposit refunds."

Please keep this in mind 🙏