Awintura does not give me my money

Hello awintura, I had withdrawn my 2 million pesos from my casino account through 5 transfers of 400,000 each, to which they told me that within a period of 5 business days those transfers would reach my bank account, which never happened. Today they charged my 2 million pesos back to my casino account because due to "internal problems" they could not deposit it into my bank account. I am already tired, I have been trying to withdraw my money for more than a month and the awintura casino is putting up a thousand obstacles. I need an answer and my money urgently.

Hey, I'm sorry you haven't had your money for a month. I think with the help of the complaint it can be solved respectively I hope it will be. I don't know what I should understand by "internal problems", so I guess it would be up to the casino to explain it. 

Anyway, did they recommend something to prevent this from happening again? 

If not, I hope our team can sort it out.

Hello Jovita56,

This casino caught my attention as well. I found some interesting things there, but since they are new, I decided to do some research, and that’s how I came across your post.

I wish you success in resolving your case and kindly ask you to keep us updated here in this thread on how things progress.