Hello, there are already 2 casinos that "take" me out of their system by making a profit when I want to make a withdrawal.
In the first, Vulkan Vegas, I gave them the perfect excuse since I registered with an alias, when I sent my documents (which they accepted) they told me that it was all right to make a deposit, deposit € 10 and when I wanted to withdraw my winnings ( € 138, of which $ 100 of free spins bonus already released ready to withdraw and € 38 that I win after deposit) I had my account banned with the excuse that the registration data and the uploaded documents did not match. In this case I have no proof of any kind.
The second casino is 21dukes, in which with 25 free spins I win € 128 I registered correctly, I uploaded the documents which were accepted, I asked if everything was in order to deposit and then make a withdrawal and they said yes. I made the deposit (they gave me a 100% cashback bonus) I lost the € 10 but they returned it to me with the bonus)
As soon as they gave me the money back, I was left with a balance of € 138, the system went into maintenance and it does not allow me to enter either that or any other casino of that franchise. all put the same, maintenance service.
I would like your opinions so as not to continue playing with pleasure and losing my money even if I win.
By the way the only site so far where I was able to successfully withdraw my winnings is Betfair casino.
