The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeForumComplaints DiscussionAnjouan Gaming Authority

Anjouan Gaming Authority

1,263 views 3 replies |
3 months ago
|
Add post
3 months ago

Hi everyone,


I submitted a complaint to Anjouan Gaming Authority almost one month ago. I didn't receive any conformation email from them.


They give casino up to 30 days to reply.


So, do you know what I need to do if I'll not receive any email after 30 days? Do I need feel a complaint form again or how to contact them and ask about my case?

pangkh111
3 months ago

Hello,

To me, it seems like you expected Anjouan to actively resolve players' disputes and aim to eventually complain about their procedures. You know that Anjouan is not known for actively investigating players' cases. so, I expect there is no official way around. 🙁

If you have not received a response, please respond to their most recent email. On the other hand, if you were told that the casino has 30 days, that seems like a great start to me.

In my opinion, try not to be stressed about an uncertain future.

Could you please explain the nature of the complaint?

3 months ago

Hello,

To me, it seems like you expected Anjouan to actively resolve players' disputes and aim to eventually complain about their procedures. You know that Anjouan is not known for actively investigating players' cases. so, I expect there is no official way around. 🙁

If you have not received a response, please respond to their most recent email. On the other hand, if you were told that the casino has 30 days, that seems like a great start to me.

In my opinion, try not to be stressed about an uncertain future.

Could you please explain the nature of the complaint?

3 months ago

No, no one told me about 30 days. Its just info from Anjouan website.

The issue is I don't know their most recent email cuz they never sent anything to me.


Bethog scammed me for 500k (https://casinoguru-en.com/complaints/bethog-casino-player-s-account-has-been-closed--and) so I'm trying to get paid.

pangkh111
3 months ago

Oh, well, now I see. Sadly, this is what was mentioned earlier.

Anojuan rarely resolves players' issues, and you can't change that, I'm afraid. Ask ChatGPT for the assessment of their players' disputes. In this regard, the license isn't worth much.

When a casino fails to provide evidence, we recommend contacting the licensing authority, which is the only official way; however, this does not guarantee a response. It's just another step you can take.

I am truly sorry. 🙁

Add post

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback

Follow us on social media – Daily posts, no deposit bonuses, new slots, and more

Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.